Transcript
WEBVTT
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The High Red Marketering podcast is sponsored
by the ZEMI APP enabling colleges and universities
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to engage interested students before they even
apply. You're listening to the Higher Ed
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Marketer, a podcast geared towards marketing
professionals in higher education. This show will
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tackle all sorts of questions related to
student recruitment, donor relations, marketing trends,
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new technologies and so much more.
If you're looking for conversations centered around
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where the industry is going, this
podcast is for you. Let's get into
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the show. Welcome to the Higher
Ed Marketer podcast. Today, Bart and
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I speak to P J Winzel and
Marty Gray from ring digital and they're going
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to help us explain to our listeners
the changes that are coming in the ways
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that we can execute lead generation.
And Yeah, Troy, I think there's
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so much, so much attention to
going on and I've seen so many clients,
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especially since the pandemic, really leaning
into paper click campaigns, whether it's
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Google and search and display or Meta
with facebook and instagram and other ones.
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Those are really good tools. Um
The playing field is going to change real
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soon because Google is doing away with
some cookie based Um metrics in the way
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that they're tracking people with cookies,
and so that's going to really change a
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lot of the ways that we're actually
doing paper, Click and Um. I
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really like the guys that ring because
they've they've kind of approached it from a
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different standpoint, from a behavioral standpoint
of actually understanding those devices that we carry
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and and knowing, you know,
the location that we're at and what we're
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what our spending habits are and actually
how we behave and how that might be
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a better predictor of a lead for
institutions. And so this is a great
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conversation. I would really encourage to
kind of listen and take some notes.
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Yeah, we really appreciate PG and
party for helping us get this out to
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our listeners. Let's get to that
conversation. As we approach all the important
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information with P J and Marty,
I do want to ask one of you
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to tell us if there's anything that
you've learned this week that's unique or interesting
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that you can share. Yeah,
the very important information that I have to
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share with you, troy, is
that when I don't eat thousands of calories
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of carbs every week, I feel
really good. I'm on toll thirty and
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I'm like, I've never thought so
clearly for my clients ever before. Thank
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you. I know both thirty is
a big thing for a lot of people
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and they've had great success. And, by the way, everyone that was
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PJ. Both PJ and Marty are
from ring digital and they're going to share
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some of their wisdom and things that
they offer their clients through ring digital.
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And Marty, if you would,
if you can kind of introduce us to
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you and P J and ring digital. Yeah, absolutely. Thanks so much,
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so much, Troy. This is
great. So Pj is our president
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and CO founder, fearless leader of
Ring Digital, and I'm I'm a guy
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who, uh, PJ, sought
out to say, Hey, I've got
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this, this idea on how to
bring truth, transparency and accuracy to the
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digital space and I would like some
help, Um, educating and, Uh
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and, like pj said, thinking
clearly for his clients. So I've been
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guilty of the whole thirty a time
or two. Myself. Thank you.
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And Ring Digital, tell us a
little bit about what you do. Yeah,
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absolutely, P j. What are
you going to take that? Oh,
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yeah, sure, yeah, so, ring. Um, ring was
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founded in two thousand and fourteen and
Um, we really got heavily into the
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digital space a couple of years after
that, and primarily what we do is
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helping connect our clients better with their
target audience. Um. We had clients
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who were really frustrated, Um,
to put it lightly, that they didn't
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know who they were advertising too.
We're really unsure about the attribution models that
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they were getting and Um. And
just to put it very, very frankly,
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they didn't know if the ads they
were buying we're getting in front of
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the right people and they didn't really
know how to tell if they were.
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and Um. So ring takes an
approach that is, we think, rather
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unique. Uh, and we we
really focus on connecting our our clients with
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their target audience in a way that
can be measured and that they know,
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going in ahead of time who exactly
they're targeting. Um, like literally the
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names, the addresses and all the
information that they need to know about their
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target audience. We can actually tell
them who they are. Um, in
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many cases, Um, we can
tell them a lot more, and often
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our clients in the Higher Ed space
we're going to get into this. I'm
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share a little bit. Um,
they've got their own data and so we're
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helping them use that data in a
more effective way. So that's what ring
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is all about. It's about,
you know, leveraging the power of digital
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we think, in the next in
the next gen sort of connective way.
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Thank you, PJ, and both
Bart and I wanted to have you on
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the podcast to help us explain and
demonstrate to our listeners the difference between behavioral
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lead generation models and cookie lead generation
models and, uh, which one is
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better, which one's in the future, and that's something that your company has
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experience with. So we were hoping
to educate everyone today on the difference and
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where we see the industry, especially
for Higher Ed clients, going forward.
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So if you would, one of
you kind of explain the difference between the
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two. Yeah, I'm happy to
do that. So you know, on
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your last podcast I was listening to
you guys, talked to Jay bear and
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one of the things that you guys
talked about was the need for universities to
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be collecting more and more of their
own proprietary data. The question is what
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to do with said data. What
do I do with this? and Uh
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so leave that there for a moment. Uh, the importance of that it
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will become clear soon. In the
past Um and for the last I mean
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G's ten, twelve more years than
that, the programmatic digital space. So
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digital ads, although they're through Um, you know, Google's AD network or
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other ad networks, have all been
based on a type of behavioral targeting Um,
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which is foundationally based on the cookie. So there you know, when
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we talk about behavioral Ad Targeting,
Um, there's a couple of ways to
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think of it. But Online,
uh, you know, behaviorally online based
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targeting, behavioral online target so how
do people behave online? and that is
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what cookies have been used to track
and basically store that information. Um.
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However, with the rise of automation
and more and more bought traffic, uh,
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and less and more demand, frankly, for transparency, that model has
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stopped working. Google has recognized that
and that's why they have started working on
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Um. Everything. You know,
the the flock, the flock flop,
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so to speak. We've heard about
and then this this cookie shell for the
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cookie cliff, as they call it. You know, cookies are going away.
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This model of of targeting Um from
an online behavioral standpoint currently is going
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away. Um. So the question
is, how do we? How do
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we target? And that's where the
university's data comes in and and, frankly,
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other hard data stamp sources. What
you know, instead of gathering online
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behavioral data from cookies batched into segments
by big companies like oracle or Blue Kai,
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Um, you know, who are, you know, selling that data
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to Google and others, instead of
those cookie segments Um being used, what's
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going to be used? We think, and we think the more elegant use
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is simply to use proprietary hard offline
data and match that to Um Hardware specs.
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So let's say it's a device,
i. d targeting or some other
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real, live device type identifier that
connects the user, the target, with
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the data that the university has,
because a lot of cases that data is
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really good. and Um, I'll
take it. I'll take a step back
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there and to say also that the
reason why rings started down that road,
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and this is because because that's how
we talk, is more to do with
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the impact that we saw from offline
based data, and that is to say
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Um, and this is not universally
true. So don't push me all the
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way through on this, because online
behavioral stuff is it's powerful too. But
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if I go online to men's health
or to you know, MSNBC or whatever,
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it doesn't necessarily mean like it doesn't
say as much about me as if
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I were to go into dixporting goods
and purchase something. So, in other
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words, what we do with our
bodies in the physical world and what we
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do with our money in the in
the world, whether it's online or in
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the physical world, what we do
with our money and our time in the
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real world has a more significant impact
than what we what website, we happen
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to click onto or scroll down.
And because that is true inherently, we
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need to be able to market two
people based on that behavior, that real
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world behavior, if we really want
to have an impact. And so that's
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where we start from, and so
I hope that's a little bit of,
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uh an answer to what you're getting
at. That's really good, PJ,
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and let me just kind of get
my head wrapped around this, because I
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mean, you know, I don't
think I'm a typical I carry my phone
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pretty much everywhere I go. My
phone is a piece of hardware that,
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if I recall, it's like got
a Mac address or some weird name like
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that that is unique only to that
phone. And what you're telling me is
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that that my my data is connected
to that, that piece of hardware,
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whether I'm sitting in a parking lot
or I just drove through campus and I'm
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with my kids on vacation and we
decided to swing over and just kind of
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do a quick walk through campus,
but nobody knows that we're there. I
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can be you can. You can
identify that because I'm part of your database,
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or maybe you bought a name and
you can say, okay, this
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address my home address and I'm connected. My home address is connected to these
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pieces of hardware. All of a
sudden, now you can start to understand
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my behavior based on my my hardware. But not only that, but another
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thing you said was that my spending. So the fact that I'm spending everything
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with my with my visa or my
Master Card, I can also that's another
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piece of hardware, if you will, that can be tracked and and that
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behavior shows up. Is that correct? And Yeah, that's right. So
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the things that we do in the
real world have been sold two companies like
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Visa Mx. you know, all
the banks, all the travel websites,
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all of these folks we have.
We have long since made the trade off
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that we are okay with people selling
our data as long as we get a
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really good service, and often it's
a free service. I mean that's the
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entire backbone of facebook, right.
Um. So you know that that theory,
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but we've had that theory working in
operation in our society for decades now
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and that's how the banks and credit
card companies make money and in another way.
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So that data is all. It's
always been available. You know,
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the direct mail companies have had it
and many other people have had it,
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but it's it's not been utilized very
well by digital marketers and frankly, Um,
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it's, you know, the location
based services that you're talking about.
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That that's part of the key.
And so it's not just and it's not
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even just the MAC idea. I
mean the people don't realize that there are
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many identifiers on your phone and when
you travel somewhere, uh, the location,
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there is going to be an APP
that allows for tracking of your location
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and that APP will provide that and
and it will be in the bidstream and
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that stuff will be pulled down and
yeah, that's super creepy. But I'll
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just say this. People, you
know, on one hand they want their
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privacy and that's a good thing,
but on the other hand, they want
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ads their pertinent to them. They
don't want ads that are superfluous. I
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love getting an ad, for instance, that is going to show me a
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new, uh, you know,
gadget or something that I might be interested
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in. I want ads their target
for me. I don't you know,
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and that's and that's why I think
it's going to be extraordinarily important, um,
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you know, for our clients and
for others to realize the power of
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of, you know, that offline
data, and it's just connecting everything in
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a different way. So it's all
this data has always been available and it's
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getting better and better, but it's
a matter of connecting it in a new
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way, if that makes sense.
We talk a lot about it on the
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show. Schools are really struggling today
to make the same at spen work,
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CPMS are up eighty nine year over
year. On facebook and instagram. Our
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College clients are no longer looking for
rented audiences. They're looking for an owned
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community where they can engage students even
before they apply. This is why Zemi
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has become so crucial for our clients, with over one million students, close
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to ten thou five star ratings consistently
ranked as one of the top social laps
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and recently, one of Apple's hot
APPs of the week. There simply isn't
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anything out there like it, and
we have seen it all. Zem Me
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not only provides the best space for
student engagement but the most unique and actional
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data for the one sixty college and
university partners. We know firsthand from our
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clients that Ze me is a must
have strategy for Gen Z. Check them
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out now at colleges dot Zem dot
com. That's colleges dot Z E M
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E dot Com. And yes,
tell them Barton Troy sent you. Yeah,
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that does. And and so that
really starts to open up a whole
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lot of different things, because I
mean, and I guess I'm curious too,
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that, like your example of going
to men's health versus, you know,
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walking into sporting goods and buying something. Um, I have to guess
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that there's some inaccuracies in the data
that we're relying on from this this cookie
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or you know, I've got a
ton of clients that you are ponying up,
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you know, a couple five hundred
thousand dollars a month to to to
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do you know, facebook ads or
Google ads and and you know, I've
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seen it work very well with bigger
budgets, but, you know, smaller
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budgets it almost feels like, you
know you're going to vegas and just doing
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a little bit of a crap shoot. Um, help me understand a little
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bit about how all that changes,
because, I mean, if there's inaccurate
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data out there, you know there's
a lot of things that are coming in
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the net that aren't worth anything.
That's right, and big companies are able
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to do that because of the scale
they're able to scale. But I mean
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if you're a mid sized business and
you're spending maybe a couple hundred thousand dollars
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a year, or a university,
uh, that maybe is spending, Um,
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you know, a million dollars on
digital every year or a half a
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million. You don't have the luxury, uh, to be able to cast
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that wide of the net. Uh, and frankly, nobody should want to
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do that. Nobody should want to
waste money. The reason why it's become
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more and more inaccurate is just having
to do with the way that technology has
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evolved, and so those cookies,
it's all built on the back of a
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technology that was never meant to hold
this uh, kind of marketing. And
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so one way to check you you
can check your cookie footprints, so to
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speak. You can go to Oracle
and request, UM, request that.
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So you would be shocked. Uh. You know, I didn't know that
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I was also a woman. I
didn't know that I was in five age
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categories. I thought I was a
young guy, but apparently I'm also sixty
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five and older. I mean,
they've got me in every age category,
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Um, and they've got me in
both female male. They've got me with
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interests that I could care less about. I didn't know I took up fishing,
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you know, like all these different
things. And so don't forget,
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PJ, you live in six different
states, I know. I know I'm
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very affluent, UM, like.
These are the kinds of things, though,
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that when we started looking into this, like, but again for a
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mid sized business and a small business
especially, Um, you know, when
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you're targeting your ads this way,
you just you don't have the scalability that
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you know, an IBM or Dick
Sporting goods, to use the example.
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I mean you don't have thirty five
million dollars to to throw into this,
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because for them, like, you
got to remember it's not just about the
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sale, the straight sales conversion.
For them it's a branding play and they're
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totally willing to brand everybody the same
thing with paper click. If you think
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about this, the idea is is
not just about Um, it's not just
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about, you know, targeting a
certain segment. With that you're really casting
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a wide net because even if you
did get a non Bot right bart that
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would that would click three of then, if it's a real person, how
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do you know? I mean the
minute, how do you know they're part
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of your target, target audience?
Um, the minute you want to do
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any kind of targeting, you want
to bring targeting into the picture, even
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with paper click right, then you
are you are layering on the same cookie
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back backbone, and so you're still
relying on that and and that's a problem.
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I mean so that that's what we're
trying to kind of just educate people
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about and say, like, this
might have been an elegant solution, and
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it is a really cool solution.
If you think about how the cookie model
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came together, maybe ten years ago
or fifteen years ago, a long time.
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It's it's time is flying, but
now it's just with the rise of
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automation and so many other Um,
so many other issues with the data.
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It's it's just become less effective and
we don't think the universities can really afford
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to be that that ineffective with such
a competitive atmosphere. PJ and Marty,
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so is it accurate when I say
that the paper click or the cookie based
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model would be described as a real
life targeting model versus where we would like
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to go or what might be a
little more effective as the behavioral model?
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Well, UM, right now industry
speak is a little Um, it's a
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little fluid. So, for instance, if you specify that, and which
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is why I think we're asking good
questions, is so important. When people
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say behavioral, some we've encountered behavioral
as. People think of it as online.
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They believe online behavioral based targeting.
Like they're thinking online behavioral. So
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that's why we have to ask like, well, what kind of behavioral targeting
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are you talking about? And so
you've just phrased it in a way that
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you know we don't encounter as much, but it's probably actually more how it
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should be phrased. But yeah,
behavioral targeting. That's why you have to
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get you like well, do you
mean like based on purchase history or credit
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score, or you know something that
people like? Real data points? Are
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you talking about online behavioral like based
on the websites that people have visited?
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And that those are the kinds of
questions you have to get down to.
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Thank you, PJ. So,
keeping in mind that we're talking to higher
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end marketers, if you can kind
of guide us in the conversation to what
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are you recommending us to go to? Yeah, absolutely, this is Marty.
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Sorry, Peter, are you going
to say something? I can now
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go for it. All right.
Well, this is where this is the
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part that I absolutely love, is
to take these concepts and these ideas that
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and bring them to reality for folks. And so you know, there's always
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going to be new technology out there. Um. One of the things that
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we're doing is uh Um is both
creepy but a lot of fun. Whenever
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we're talking with people and they say
to us, wow, this is really
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effective as a consumer. Are really
effective as a marketer, but kind of
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creepy as a consumer, we know
that they've got the concept down Um.
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And so what I mean by that
is some of the new stuff that we're
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doing is automatic content record mission or
or, for Short, a C R
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and that is just simply put that
if you are watching something on your smart
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tv in your home and let's say
you're a university and your buying ad space
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on that on that TV, through
the digital means, you see someone get
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served with a university a AD.
Well, let's say Your University B.
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We can actually see what content is
being displayed on that TV screen, that
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SMART TV screen in that home and
then almost like like like race car,
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you can Nascar, you can draft
and you could then a day later or
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to serve an ad for your university
because you just saw that that ad was
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served for university a. So pretty
powerful stuff. But what is really exciting
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goes back to this this real world
data that PJ was talking about, when
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that is the foundational starting point and
the Foundational Building Block of what you're doing
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the real world behavior. We put
that data to work and then we're able
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to the gold standard for us is
the match back or just the comparison of
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spreadsheet as your list of targets and
Spreadsheet B is now your list of enrolled
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students in your institution. So here's
an example of that. We had a
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top five sec school come to us
and you know, they this won't come
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as a surprise to a lot who
are listening in on this, and that
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is that they spend thousands of dollars
every single year on research, and that
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research is who are my underserved markets? Who are the people that we need
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to be reaching out to? How
do we get and then, naturally,
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you're left with those questions. How
do we get in front of those people?
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So this school specifically, as we
were talking with them, they came
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across Um an underserved universe, as
we like to call them, of students,
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which was low income gap schools for
pell grants, and so what they
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had was a list of twenty thousand
people that that we're on their pell grant
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list, target list, and so
what we did was, along with their
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direct mail, along with their search
engine optimization, their paper click, their
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their billboards, TV, radio,
we injected this into the sum of all
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of their marketing parts, and so
what we did was bring to the attention
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of these first generation students who thought
that they may not be able to attend
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the university, that there was a
spot for them and in fact the university
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wanted them to come to them specifically. So what we ended up doing was
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taking that same list and survey,
uh, digital display and non skippable pre
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roll video ads in browsers and APPs
directly into the devices within those same households
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that we're on that literal Excel spreadsheet
list. And then, Um, we
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we narrowed that down to thirty five
hundred students who raise their hand and filled
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out an application. So we narrowed
down applicants or possible applicants, to thirty
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five hundred students. And here's what
we then found is we then took that
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list of thirty five hundred students and
started targeting them with different messaging. Now
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that you have interest, your real
world behavior is I'm interested in your university,
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and now we're going to continue to
tweak that message and narrow it down
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and get to you specifically. So
at the end of the campaign, when
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we compared the two spreadsheets, it
was who did we target? Because we
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predetermined that and we know that,
just like direct mail, we love to
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say all the time this is like
direct mail, only for digital. And
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so what we do is we found
that of the students that enrolled, h
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three thousand we targeted, little over
three thousand we targeted and as a control
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group we left off a little over
four hundred to target with only their direct
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mail and other meats, but we
left digital out. For those folks that
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received the injection of our digital marketing, fifty one of those three thousand students
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are now enrolled in the institution,
compared to only twenties five percent of students
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are enrolled who did not receive our
digital marketing. So the conversion on that
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lift yield as as you know,
every this is on the mind of every
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admissions and enrollment person in any institution. How do I lift the number of
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applicants and then how do I yield
or keep the most amount of those possible
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as they move through their enrollment matriculation
process? So you know, it's having
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a lift or a two point to
six x increase in their conversion is staggering,
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especially when we know that these universities
needs to be so careful with their
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dollars and a lot of times,
you know, these are public dollars and
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you need to be able to account
for every dollar, every dime, every
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penny that's spent on these on these
campaigns. So let me let me just
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kind of tease that out a little
bit, Marty, because I mean you're
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you're talking about some, you know, large sec school and you know,
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university type schools. I know for
a fact that just about every school,
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I mean when when you start even
looking at schools that are, you know,
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a thousand and above metric metric relation
of student population, there you know
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everybody does students search and people have
been doing student search for decades where,
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you know, it used to be
the fact that you'd go and buy the
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A C T test registration list or
the S A t test registration list and
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and you know you can still do
that. There's other there's other places out
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there now that are offering similar lists
that you can purchase, whether it's niche
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or or um or uh, you
know, there's a ton of them.
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But the point is is that,
you know, people are investing anywhere between,
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you know, I don't know how
much money, but they're buying five,
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fifty thousand names or a hundred thousand
names, seniors, junior, sophomores,
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and they're typically going through a traditional
you know, we're gonna send an
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email, we're gonna send them text
we're gonna send them postcards, we're gonna
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try to generate some leads out of
that. But what I hear you saying
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is that if I have a list
and I have an address, that is
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my key to be able to then
start to inject this digital elements that you're
357
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that you're talking about, rather than
relying on hoping that, my perspective,
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student is going to open their email
or or, you know, hoping that
359
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they're gonna, you know, look
at the direct mail, which is effective.
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You're telling me that I can also
uploade these lists to a tool like
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what you guys do, and then
start injecting ads into the household as part
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of that campaign. Yes, and
that's going to get the quickest return,
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because that's the lift, yield,
nurture part of this Um. So you're
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spot on. And then P J
mentioned the data aspect of this is,
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you know, a lot of institutions
that we're talking with, both large and
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smaller institutions, a lot of folks
that used to be a requirement to have
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your a C T and s a
t score, so they would buy those
368
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lists specifically. Well, a lot
of institutions have have dropped that because they
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see it as a barrier to entry
for the student. And so because,
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as you know, the all this
data that PJ was mentioning. You know
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we have. This goes back to
the creepy part. Like there's up to
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a thousand different data points in our
dictionaries of of of identify Rs, of
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who people are, household income,
Um, you know, credit score,
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Um, you know what type of
gas do you put in your car?
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I should probably stop before people like
it's so creeped out that they click end
376
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on this thing. Um, but
you know it's so we can really do
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both. The quickest return, however, that higher education is going to receive
378
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through through a partnership in doing something
like this, is is through their lift
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yield lists, because we we all
know this right. It's it's easier to
380
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to have a conversation with someone or
to start a conversation or continue with someone
381
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who's interested versus someone who is off
the Ray. do or may not know
382
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you will trust the institution or the
brand just yet. And so, to
383
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your point, you know we have. We have, you know, smaller
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university relationships where they've they've purchased nine
plus names and they're excited to put that
385
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data to work. And you can, you can bifurcate those lists, you
386
00:30:22.000 --> 00:30:26.000
can you can sparse them out and
say to the sophomores that we want to
387
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start having a conversation with, let's
send them drip campaigns of, you know,
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just you know, less frequent contact, but we're still getting in front
389
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of them. And then the juniors
you intensify that a little bit and the
390
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seniors you really ramp that up.
And so you can do both. So
391
00:30:45.960 --> 00:30:49.960
to answer your question, you really
can do both, with the nurturing and
392
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also the prospecting. But the nurture
is absolutely where you're going to have the
393
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quickest return, because folks are already
interested in having a conversation. There's an
394
00:31:02.480 --> 00:31:07.240
interesting thing that happens to in the
mark in the digital marketing world, with
395
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when it comes to lists, um
to. Just to clarify, it's not
396
00:31:11.920 --> 00:31:19.200
that traditional digital agencies haven't been able
to take lists and use lists before Um,
397
00:31:19.240 --> 00:31:22.599
but there is. So if you
were to talk to an agency,
398
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can you take this s a t
list? Can you take this intender's list?
399
00:31:25.440 --> 00:31:27.559
Can you take this list, Field
List? They'll say yes, but
400
00:31:27.720 --> 00:31:32.880
it's what do you do with that
list? And so there's a difference between,
401
00:31:33.039 --> 00:31:37.720
for instance, this this new way
of approaching digital advertising that Marty just
402
00:31:37.759 --> 00:31:40.799
described. For one of our universities. There's a difference between that and what
403
00:31:40.880 --> 00:31:45.400
traditionally folks have done with lists,
because in the past they might inject that
404
00:31:45.480 --> 00:31:48.319
list, they might take that but
what they will do is they'll take it
405
00:31:48.359 --> 00:31:52.440
to somewhere like a live ramp,
which still is using a cookie based model.
406
00:31:52.680 --> 00:31:56.400
But what they'll do is they'll take
that list of hard names addresses and
407
00:31:56.480 --> 00:32:00.319
they will model on top of that
cookie, say egments. So they'll say
408
00:32:00.640 --> 00:32:07.160
we want to match these names and
addresses to profiles based on online behavioral data
409
00:32:07.200 --> 00:32:10.440
that, let's say, an oracle
or someone else has. So what you're
410
00:32:10.480 --> 00:32:17.000
doing is you're taking really good data
and you're you're you're adding a level of
411
00:32:17.279 --> 00:32:22.039
uncertainty and really, at this point
in the game, bad targeting. You
412
00:32:22.079 --> 00:32:28.279
know, uh, you remember caddyshack, bag caddying, like you're adding some
413
00:32:28.400 --> 00:32:31.200
bad caddying into it. Um.
So this, this is this is Um,
414
00:32:31.599 --> 00:32:35.279
it's just something for you know,
if you're a marketer and you're a
415
00:32:35.279 --> 00:32:37.519
marketing director and you're saying my agency, I'll ask my agency if they can
416
00:32:37.519 --> 00:32:39.720
do this, ask them like,
well, were you taking that data?
417
00:32:39.759 --> 00:32:45.079
How are you going to approach this
with this data? Because that's a really
418
00:32:45.119 --> 00:32:47.400
telling thing. If they're just going
to like upload it to live ramp or
419
00:32:47.440 --> 00:32:52.359
somewhere else, then essentially it's all
wasted. It's it's that you're you're back
420
00:32:52.400 --> 00:32:59.440
to square one essentially. Okay,
so just one thing I want to kind
421
00:32:59.440 --> 00:33:00.720
of clarify little bit, Marty,
on what you said. You said you
422
00:33:00.759 --> 00:33:06.359
talked about these hundreds and thousands of
data points. One thing that kind of
423
00:33:06.400 --> 00:33:08.960
went away. Um, and I've
got a lot of people that are listening
424
00:33:09.039 --> 00:33:13.599
on this this show that are going
to be faith based institutions and up until
425
00:33:13.640 --> 00:33:15.400
about three or four years ago,
part of the A C T S,
426
00:33:15.400 --> 00:33:22.640
a t, you know, pre
you know test questionnaire was about your religious
427
00:33:22.640 --> 00:33:25.599
affiliation and your denomination. A lot
of kids didn't understand that. A lot
428
00:33:25.599 --> 00:33:29.559
of kids didn't know what that to
put in, but it was some data
429
00:33:29.640 --> 00:33:32.079
that they could say, I want
to be able to buy a list of,
430
00:33:32.839 --> 00:33:36.000
you know, students who are part
of the Baptist Church or part of
431
00:33:36.000 --> 00:33:39.279
the Presbyterian Church or whatever that is. That's went away and so there's there's
432
00:33:39.279 --> 00:33:43.000
a there's a blind spot now and
there's there's places that they can go and
433
00:33:43.039 --> 00:33:47.119
get that and things like that.
Does your data provide you does does your
434
00:33:49.400 --> 00:33:52.039
the tools provide with big data?
I mean, if we if we're getting
435
00:33:52.039 --> 00:33:55.720
down into, you know, the
details of credit scores and things like that,
436
00:33:57.359 --> 00:34:00.359
I'm sure there's some ways to be
able to identify or affiliate some kind
437
00:34:00.400 --> 00:34:08.920
of religious activity as well. Is
that true? That is yes, yeah,
438
00:34:09.079 --> 00:34:12.880
so in the data. You know. We've, you know, even
439
00:34:13.079 --> 00:34:16.119
been asked to do that before and
have executed it. So it's absolutely in
440
00:34:16.159 --> 00:34:20.599
the data. Okay, because that
brings me to my next question. Is
441
00:34:20.599 --> 00:34:22.039
that now, all of a sudden, if I bought this list, you
442
00:34:22.079 --> 00:34:27.440
know, and I've got a hundred
thousand names, it seems to me like
443
00:34:27.519 --> 00:34:30.000
I can give that list to someone
like yourselves, or somebody does the work
444
00:34:30.000 --> 00:34:34.039
that you do be able to then
come back and say, okay, I
445
00:34:34.039 --> 00:34:36.599
want you to take this list and
I want you to identify those people that
446
00:34:36.679 --> 00:34:38.840
have these key elements that I want. I want to have, you know,
447
00:34:39.000 --> 00:34:44.960
this kind of UH income, household
income, because I do, I
448
00:34:45.000 --> 00:34:47.519
do want my first Gen students and
my pel grant students, but I also
449
00:34:47.559 --> 00:34:52.920
kind of want full paced, you
know, students that that I can kind
450
00:34:52.960 --> 00:34:55.920
of, you know, make it
make some net revenue on for my university.
451
00:34:57.079 --> 00:34:59.519
I want to identify, you know
that. I want to identify some
452
00:34:59.599 --> 00:35:05.840
religious affiliation and understand there that that
household does have that as a part of
453
00:35:05.880 --> 00:35:07.920
their lifestyle. And and then I
want to be able to then take that
454
00:35:08.000 --> 00:35:13.639
hundred thousand lists and now I'm down
to let's say now I want to do
455
00:35:13.719 --> 00:35:17.960
something with that, even if it's
a brand awareness campaign before they get into
456
00:35:19.039 --> 00:35:22.679
my you know, my my yield
campaign that I'm going to do after they
457
00:35:22.679 --> 00:35:27.400
get accepted. Is that a possibility
to that I'm starting to serve brand awareness
458
00:35:27.440 --> 00:35:30.280
ads, you know, in on
Hulu and things like that, to those
459
00:35:30.320 --> 00:35:36.719
households. Yeah, absolutely. The
the awareness factor is also, like you
460
00:35:36.760 --> 00:35:40.159
said, very important. And when
it comes to the TV, there are
461
00:35:40.519 --> 00:35:45.880
lots of different ways, Um,
to get in front of people. But
462
00:35:45.079 --> 00:35:51.280
it goes to what PJ said before. Any time you take that list,
463
00:35:52.400 --> 00:35:57.119
I like to think of it as
Um. There's that that list is powerful
464
00:35:57.360 --> 00:36:00.639
because that list is direct. It
normally has as a first name, a
465
00:36:00.760 --> 00:36:05.679
last name, physical street address,
city, state, Zip, you know,
466
00:36:06.239 --> 00:36:09.079
enter phone number, whether it's,
you know, your mobile phone or
467
00:36:09.119 --> 00:36:13.320
your second mobile phone. Um,
you know in a whole host of other
468
00:36:13.400 --> 00:36:17.559
things. And when, like PJ
said, when you are taking that list
469
00:36:17.639 --> 00:36:22.840
and you're uploading it to a live
ramp, for example, you're you're immediately
470
00:36:22.000 --> 00:36:30.559
diluting the power when their directness of
of that data. And so what this
471
00:36:30.679 --> 00:36:35.639
does is then is then say whether
you're a large school or you're a small
472
00:36:35.679 --> 00:36:40.239
school. Like there's to your in
state, out of state point or question.
473
00:36:42.239 --> 00:36:45.440
Um, it's really interesting. There
was a Midwest University and they actually
474
00:36:45.440 --> 00:36:52.840
gave us three lists and those three
lists they there. Their priority list was
475
00:36:52.960 --> 00:36:59.519
number two, and priority list number
two was was out of state students,
476
00:36:59.559 --> 00:37:04.079
trying to get them to come to
the university. And so we did advertising
477
00:37:04.159 --> 00:37:09.119
for seventy five days and UM,
when we advertise for seventy five days list
478
00:37:09.320 --> 00:37:16.400
they had thirty nine students in role
from all three lists, but thirty three
479
00:37:16.559 --> 00:37:22.400
of the thirty nine students those were
students from list number two that were out
480
00:37:22.440 --> 00:37:27.239
of state students. So you can
just like you said, do you want
481
00:37:27.280 --> 00:37:30.960
to bring awareness to your in state
students, to your out of state students,
482
00:37:30.000 --> 00:37:36.159
to your stopout students, to your
pel grant students? What it transfers
483
00:37:36.199 --> 00:37:38.880
students? There's a ton of cool
things that you can do, especially when
484
00:37:38.880 --> 00:37:44.320
it comes to transfer students. And
Uh, I think the other thing to
485
00:37:44.400 --> 00:37:47.239
keep in mind here is especially when
it comes to the to the TV,
486
00:37:47.599 --> 00:37:52.000
and honestly, guys like TV is
probably a whole another segment in and of
487
00:37:52.079 --> 00:37:55.719
itself. Um, so I won't
I won't delve into that too much here,
488
00:37:55.760 --> 00:38:02.920
but being able to actually not target
an area by by a demographic or
489
00:38:04.920 --> 00:38:10.440
media. Yeah, so being able
to actually go into the household and target
490
00:38:10.519 --> 00:38:17.280
on someone's TV based off of the
list of that starting point gives supreme confidence
491
00:38:17.960 --> 00:38:22.960
in in the directness of whether it
is branding or it is specifically for the
492
00:38:23.000 --> 00:38:34.199
purpose of Um of enrollment. That's
awesome. Thank you, Marty, and
493
00:38:35.199 --> 00:38:38.519
just listening to you and unfortunately we're
going to have to bring our show to
494
00:38:38.599 --> 00:38:43.679
a close, but you just opened
up another chapter that I'm sure that we
495
00:38:43.719 --> 00:38:46.639
could talk about for fifteen or twenty
minutes and in a few minutes I want
496
00:38:46.639 --> 00:38:51.360
to give you an opportunity to share
your contact information for those who would be
497
00:38:51.400 --> 00:38:55.400
interested in that next chapter. But
we love to end our episodes of the
498
00:38:55.440 --> 00:39:02.960
podcast by asking if there's a piece
of advice dealing with what we've discussed today
499
00:39:04.000 --> 00:39:09.079
that you could give a higher red
marketer that they could implement easily. Yeah,
500
00:39:09.119 --> 00:39:14.480
I would the advice. I to
two pieces of advice. The first
501
00:39:14.480 --> 00:39:20.719
one would be PJ alluded to this
earlier, but ask good questions. When
502
00:39:20.800 --> 00:39:24.760
you turn over a list, do
you even whether you're turning so if it's
503
00:39:24.800 --> 00:39:29.239
your list, Um, what are
you doing with that list? What are
504
00:39:29.280 --> 00:39:32.000
you doing with that data? How
are you using that list and data?
505
00:39:32.559 --> 00:39:37.239
If it's not your list or it's
not your data and you are using it,
506
00:39:37.280 --> 00:39:38.760
do you own it? Are you
leasing it? Like what is what
507
00:39:38.960 --> 00:39:45.280
is happening when you you hand over
any of your information or when you do
508
00:39:45.760 --> 00:39:49.639
so called by something from another organization
in terms of data? Do you own
509
00:39:49.639 --> 00:39:52.760
it and those kinds of things.
But ask good questions and you know,
510
00:39:53.079 --> 00:39:59.079
most most of the folks that that
we uh come, you know come up
511
00:39:59.119 --> 00:40:01.519
against. It is probably the the
wrong phrasing, but a lot of folks
512
00:40:01.599 --> 00:40:07.760
like there. You know, they're
they're open to describing what they do and
513
00:40:07.800 --> 00:40:10.920
how they do it. So have
that conversation and Um, and look for
514
00:40:10.960 --> 00:40:15.760
ways that you can fill gaps.
Um. As far as the advice that
515
00:40:15.800 --> 00:40:21.440
I would give, when it comes
to all of the lists that people have
516
00:40:22.400 --> 00:40:28.079
in any institution, they're low hanging
fruit, so to speak, is going
517
00:40:28.119 --> 00:40:32.320
to be their lift yield list.
Those who know the university have some trust
518
00:40:32.360 --> 00:40:37.880
in the institution, those are the
people, especially because there are there are
519
00:40:37.960 --> 00:40:45.519
fewer students and therefore more institutions going
after those fewer students. Injecting this into
520
00:40:45.559 --> 00:40:50.199
a lift yield campaign. That would
be my advice, is how how they
521
00:40:50.280 --> 00:40:59.960
can use this to instantly see the
return to to help set their their enroll
522
00:41:00.360 --> 00:41:09.559
in motion in a predictable and demonstrable
way. Marty, thank you very much
523
00:41:09.599 --> 00:41:15.400
for that. Both you and PJ
have given us and our listeners a lot
524
00:41:15.480 --> 00:41:17.360
to think about and, I think, a lot to follow up on.
525
00:41:19.039 --> 00:41:23.840
With that in mind, would you
both offer contact information for those listeners who
526
00:41:23.920 --> 00:41:28.360
would like to reach out to learn
more about this topic? Or maybe some
527
00:41:28.400 --> 00:41:31.199
of US absolutely want to go first. I'm just going to offer your information.
528
00:41:36.079 --> 00:41:37.760
Okay. So, so here's what
I'm going back to the beginning of
529
00:41:37.760 --> 00:41:43.199
the show here. What I've learned
is if you want more to do,
530
00:41:43.960 --> 00:41:49.280
call PJ, because every time I
have a conversation with this guy I find
531
00:41:49.320 --> 00:41:52.239
myself with more to do than when
I called them before I called him.
532
00:41:52.320 --> 00:41:58.000
So, with that in mind,
sure, yeah, my email address is
533
00:41:58.119 --> 00:42:04.719
Marty m a R why at Ring
Dot Digital, R I N G dot
534
00:42:04.800 --> 00:42:08.679
digital, and it's there's no dot
com. We get asked that all the
535
00:42:08.719 --> 00:42:14.199
time. It's just Marty at ring
dot digital, and the same thing is
536
00:42:14.239 --> 00:42:19.079
true for our website. If you
check out ring dot digital Um and then
537
00:42:19.559 --> 00:42:25.960
forward slash higher education Um, that
is another great way to just to check
538
00:42:27.000 --> 00:42:30.159
out how we've done some some pretty
neat things in the Higher Ed space.
539
00:42:30.239 --> 00:42:36.639
So and and really we we love
to educate. That's the most important thing.
540
00:42:36.719 --> 00:42:40.159
We love to educate and we love
to see people succeed and as long
541
00:42:40.199 --> 00:42:44.599
as those two things are happening,
than you know, the world's the world's
542
00:42:44.639 --> 00:42:53.079
a better place. Thank you,
Marty. Also, PJ, thank you
543
00:42:53.159 --> 00:43:00.199
for helping us get this message out
and hopefully broadening some minds and giving marketers
544
00:43:00.280 --> 00:43:05.159
something else to think about and letting
them know what's in store for them in
545
00:43:05.199 --> 00:43:07.400
the future. Yeah, there's so
many really good things on this episode and
546
00:43:07.400 --> 00:43:09.400
I would encourage you to go back
and listen to some of it, and
547
00:43:09.559 --> 00:43:12.880
you might even want to go back
and listen to a few other episodes.
548
00:43:12.920 --> 00:43:16.239
I Remember Roosevelt Smith talked about big
data on an episode a few a few
549
00:43:16.239 --> 00:43:21.920
months ago, Jay Bears, pja
referenced earlier. Um. We talked about
550
00:43:21.920 --> 00:43:23.800
that, I think, on episode
sixty nine, and I think that there's
551
00:43:23.840 --> 00:43:29.800
also a really good um discussion in
some of this with with the University of
552
00:43:29.800 --> 00:43:31.840
Illinois as well, and so take
a look at those and listen to those
553
00:43:31.880 --> 00:43:35.280
episodes. But I think the thing
I want everybody to walk away with and
554
00:43:35.320 --> 00:43:38.719
think about is that what you've known
as kind of the gold standard, with
555
00:43:38.760 --> 00:43:44.320
the cookie based type of ways of
of you know lead generation and generating you
556
00:43:44.360 --> 00:43:47.159
know, PPC ads, that's gonna
Change whether we like it or not.
557
00:43:47.559 --> 00:43:52.159
Google's policy of cookie is gonna is
going to really change things, uh,
558
00:43:52.199 --> 00:43:55.519
in the summer of nine three,
and so we've got to really be ready
559
00:43:55.519 --> 00:43:59.159
and we've got to start looking and
I think PJ's comment about, you know,
560
00:43:59.199 --> 00:44:02.360
asking the questions and and really starting
to educate yourself is a really good
561
00:44:02.360 --> 00:44:06.079
way to look at that and then
also kind of open your mind too.
562
00:44:06.599 --> 00:44:08.519
I mean I spend my wife and
I are kind of addicted to a couple
563
00:44:08.519 --> 00:44:12.880
of Um, Hulu episodes, you
know Hulu shows, and we watch a
564
00:44:12.880 --> 00:44:17.559
Canadian serial show called the Murdoch mysteries
and and, uh, they run ads
565
00:44:17.639 --> 00:44:21.119
during that and I know that those
ads are targeted to my home. I
566
00:44:21.119 --> 00:44:23.239
can tell that when I watched the
ads, Um. But I think there's
567
00:44:23.280 --> 00:44:27.400
a lot of creative things going on
and over the top television with the streaming
568
00:44:27.440 --> 00:44:30.960
devices, and I think there's also
creative divide things going on within our home
569
00:44:31.519 --> 00:44:35.960
that are being targeted to our I. P into our to our different devices.
570
00:44:36.000 --> 00:44:39.199
And so just start to take a
take, Um, take a break
571
00:44:39.239 --> 00:44:43.840
and look at that and start to
observe how you're being marketed to as a
572
00:44:43.840 --> 00:44:45.840
consumer and then kind of flip that
around and say, how can I do
573
00:44:45.920 --> 00:44:50.079
that for my for my institution?
And so I think this has been a
574
00:44:50.079 --> 00:44:53.039
great conversation. Thank you, PG, thank you, Marty, and appreciate
575
00:44:53.079 --> 00:45:02.400
a lot. Absolutely. Yeah,
thank you, guys. The hired marketer
576
00:45:02.559 --> 00:45:08.920
podcast is sponsored by Kaylor's solutions and
education, marketing and branding agency and by
577
00:45:08.920 --> 00:45:16.440
think packing don I almost made it
without a mistake. What's the time stamp,
578
00:45:16.480 --> 00:45:23.480
Bart? Thank you. I'm going
to start that again. The Higher
579
00:45:23.599 --> 00:45:30.159
Ed Marketer podcast is sponsored by Kaylor
solutions and education, marketing and branding agency
580
00:45:30.559 --> 00:45:36.159
and by think patented a marketing execution, printing and mailing provider of Higher Ed
581
00:45:36.280 --> 00:45:39.639
Solutions. On behalf of my co
host Bart Kaylor, I'm troy singer.
582
00:45:40.079 --> 00:45:45.400
Thanks again for joining us. You've
been listening to the Higher Ed Marketer.
583
00:45:46.079 --> 00:45:50.679
To ensure that you never miss an
episode, subscribe to the show in your
584
00:45:50.719 --> 00:45:54.559
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585
00:45:54.639 --> 00:45:59.119
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586
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Until next time, H