Supporting Individual Success Through Community

WEBVTT 1 00:00:02.919 --> 00:00:07.280 You are listening to the Higher Ed Marketer, a podcast geared towards marketing professionals 2 00:00:07.280 --> 00:00:11.960 in higher education. This show will tackle all sorts of questions related to student 3 00:00:12.000 --> 00:00:16.800 recruitment, dontor relations, marketing trends, new technologies and so much more. 4 00:00:17.039 --> 00:00:20.960 If you are looking for conversations centered around where the industry is going, this 5 00:00:21.000 --> 00:00:29.000 podcast is for you. Let's get into the show. Welcome to the High 6 00:00:29.000 --> 00:00:33.039 Red Marketer podcast. I'm choice singer along with Bart Taylor, where each week 7 00:00:33.079 --> 00:00:37.320 we interview higher Ed marketers that we admire for the benefit and the betterment of 8 00:00:37.359 --> 00:00:43.320 the entire high red community. Today we are going to highlight Gutman Community College 9 00:00:43.320 --> 00:00:47.640 in New York City by talking to their president, Dr Larry Johnson, and 10 00:00:47.719 --> 00:00:53.079 one of the things that attracted us to this school is they achieve a thirty 11 00:00:53.200 --> 00:00:58.960 to forty percent graduation rate within a community college setting, and the way they 12 00:00:59.039 --> 00:01:03.240 do it is very unique and very dynamic. Yeah, it's great and just 13 00:01:03.280 --> 00:01:07.400 for context, if not everybody understands it, community colleges historically are kind of 14 00:01:07.400 --> 00:01:10.920 in the teens, if not in the single digits, on graduation rates. 15 00:01:10.959 --> 00:01:15.280 It's not uncommon and you think about traditional four years anywhere between, you know, 16 00:01:15.319 --> 00:01:18.200 fifty to seventy percent, maybe a little bit higher on some schools, 17 00:01:18.239 --> 00:01:22.120 but it's a pretty outstanding thing, especially for a community college, to achieve 18 00:01:22.159 --> 00:01:25.000 for thirty to forty percent. And I think a lot of what he talks 19 00:01:25.040 --> 00:01:29.239 about is is different ways that they do that and and I think the way 20 00:01:29.319 --> 00:01:32.760 that they eve and talk about themselves in the marketing that they do is a 21 00:01:32.799 --> 00:01:34.400 part of that, and so pay attention to that. It's a really good 22 00:01:34.439 --> 00:01:40.879 conversation, even though we're talking about community colleges. I think once you listen 23 00:01:41.000 --> 00:01:44.000 to this, there are a lot of things that you can take away and 24 00:01:44.040 --> 00:01:48.959 implement at any school. That's right. That's right. Here's our conversation with 25 00:01:49.079 --> 00:01:56.159 Dr Larry Johnson. It's my pleasure to welcome Dr Larry Johnson, President of 26 00:01:56.159 --> 00:02:00.079 Gutman Community College, to the hired Marketer podcast. Dr Johnson, I'm so 27 00:02:00.159 --> 00:02:07.640 excited to let everyone know about the dynamic nature and business model of Gutman Community 28 00:02:07.719 --> 00:02:10.599 College. Before we do that, if you can give us a little bit 29 00:02:10.639 --> 00:02:15.479 about your background and who you are. Absolutely, Troy. Thank you so 30 00:02:15.599 --> 00:02:19.919 much. I'm glad to be here with you and barked again. I'm Dr 31 00:02:20.000 --> 00:02:23.879 Larry Johnson, after pleasure of certain as a second president of the stealing Charles 32 00:02:23.919 --> 00:02:28.280 Government Community College. I began my career almost twenty years ago as a faculty 33 00:02:28.319 --> 00:02:32.479 member teaching English and Literature, but a background and medieval to aaroke studies graduated 34 00:02:32.520 --> 00:02:38.439 from Florida in University and Tallahassee Florida with an English literature degree and from Florida 35 00:02:38.479 --> 00:02:43.439 State University. Would a medival to a row studies degree in the focus on 36 00:02:43.680 --> 00:02:47.000 those time peers. And then Clark Land and university, what a doctor degree 37 00:02:47.240 --> 00:02:53.240 that really focuses on Africana women literature, and that is began my career in 38 00:02:53.319 --> 00:02:58.199 higher education, truly understanding the role of higher education and impact in their lives 39 00:02:58.199 --> 00:03:01.039 of so many young people in special our young men of color. Thank you 40 00:03:01.120 --> 00:03:07.080 very much, and we're here to talk about the success of Goutman and would 41 00:03:07.120 --> 00:03:12.280 love to talk to you about how the school achieves the thirty to forty percent 42 00:03:12.360 --> 00:03:15.719 graduation rate that it does. Before we get into the meat of it, 43 00:03:15.759 --> 00:03:20.000 though, can you give us a background and how Godman was created? What 44 00:03:20.080 --> 00:03:23.919 was the idea behind the school? Absolutely, that is such a great question. 45 00:03:23.919 --> 00:03:29.599 So the vision of government community college was really formed around two thousand and 46 00:03:29.599 --> 00:03:35.240 eight when, at their time, Community Chancellor Matthew ghosting charged a team of 47 00:03:35.360 --> 00:03:40.479 understanding really what was happening in higher landscape around graduation and completion. So the 48 00:03:40.479 --> 00:03:46.000 formation of government during this time the inshipts, he was to dramatically increase graduation 49 00:03:46.159 --> 00:03:51.520 race. And at the time graduations rates were a little under thirty percent in 50 00:03:51.560 --> 00:03:53.439 the state of New York and probably in other areas a little on the twenty 51 00:03:53.479 --> 00:03:57.680 percent. So as we begin to really think about it, they began to 52 00:03:57.680 --> 00:04:01.319 think about at that time how do we solve the problem of increasing graduation rates 53 00:04:01.319 --> 00:04:05.439 for that student that is the first time in college student, and that became 54 00:04:05.439 --> 00:04:09.879 really the impetus in the focus on how do you get those students into the 55 00:04:09.919 --> 00:04:14.360 college and a model that is where there in roll full time and ready them 56 00:04:14.400 --> 00:04:17.839 for transition to a four year college and university, and that became one of 57 00:04:17.879 --> 00:04:24.120 the high impact practices from looking at all of the other community colleges locally and 58 00:04:24.160 --> 00:04:28.920 abroad to really see what are the practices that are needed in order to help 59 00:04:28.959 --> 00:04:31.680 the college to be success. US for in that became what we call our 60 00:04:31.759 --> 00:04:35.439 first year experience. As I'll talk about a little later. That's great. 61 00:04:35.480 --> 00:04:40.920 And if I understand correctly that you've got a unique relationship with City University, 62 00:04:41.160 --> 00:04:44.519 tell us a little bit about that and how that kind of helped establish this 63 00:04:45.319 --> 00:04:49.160 absolute so you's so demand. Community college is one of the newest community colleges 64 00:04:49.199 --> 00:04:53.639 in the City University of New York. Are also quney. So we are 65 00:04:53.680 --> 00:04:59.279 in that system of twenty five institutions. There are maybe seven community colleges. 66 00:04:59.319 --> 00:05:01.839 We make the seve in community colleges and a number of professional schools and a 67 00:05:01.920 --> 00:05:08.480 number of senior and comprehensive colleges. So we fit within this ecosystem to serve 68 00:05:08.519 --> 00:05:13.519 the community prepare students to complete their associate's degree so that they can transition to 69 00:05:13.600 --> 00:05:17.800 four year colleges and universities or directly into the workforce. But we do that 70 00:05:17.879 --> 00:05:23.480 a little bit more unique than what you may have traditionally heard of as community 71 00:05:23.519 --> 00:05:27.680 college. And what is the demographic of the students that you serve at got 72 00:05:27.759 --> 00:05:32.079 many, absolutely a great question for our our students are fifty five percent of 73 00:05:32.079 --> 00:05:39.160 our students identify Latin xt we are federally designated as a Hispanic serving institution, 74 00:05:39.199 --> 00:05:43.800 but also a minority serving institution. So fifty five percent Latin xt but we 75 00:05:43.839 --> 00:05:48.079 have a large percentage of our students who identify as African American or African and 76 00:05:48.120 --> 00:05:51.759 we have a number of students who are also Asian American as well. So 77 00:05:51.839 --> 00:05:57.920 about ninety percent of our students are from diverse backgrounds, which help us to 78 00:05:58.000 --> 00:06:02.360 also have that designation as a a nor deserving institution. Larry, something that 79 00:06:02.399 --> 00:06:09.160 intrigued Barton I is the one three thousand to forty percent graduation rate that you're 80 00:06:09.199 --> 00:06:15.319 achieving within the community college community, and I'm sure other community college leaders will 81 00:06:15.399 --> 00:06:20.279 lean in and wonder how you are achieving that. And you've shared with us 82 00:06:20.279 --> 00:06:26.480 a little bit of what is a cohort model. So would like to unpack 83 00:06:26.720 --> 00:06:30.160 how this works. What is the model and how it may differ from a 84 00:06:30.279 --> 00:06:35.560 traditional community college experience? Awesome. That is a great question, Troy. 85 00:06:35.639 --> 00:06:41.360 So the Gutman model begins with a student going through what we call an informational 86 00:06:41.720 --> 00:06:45.759 so when students express interest in Goutment Community College, they are invited to come 87 00:06:45.800 --> 00:06:49.160 to a group informational session where they learn about what it means to be a 88 00:06:49.199 --> 00:06:54.240 Gutman Grizzly, which is the Grizzly is our mascot. But what is unique 89 00:06:54.279 --> 00:06:58.600 about the experiences that the first year experience for our students is where they enter 90 00:06:58.639 --> 00:07:01.639 into the college as a cohort and as you look at best practices, we 91 00:07:01.680 --> 00:07:05.360 know the students who remain in a coal horde there's a likelihood that they would 92 00:07:05.360 --> 00:07:10.360 be successful. They're moving along together. They have that opportunity to engage. 93 00:07:10.360 --> 00:07:14.040 So the very first year the students do not have the option of choosing their 94 00:07:14.040 --> 00:07:17.920 courses. The college chooses the courses for the students. They remain together in 95 00:07:17.920 --> 00:07:23.279 a house structure. In this House structure, just about twenty five the thirty 96 00:07:23.319 --> 00:07:28.279 students in a house structure. Those students are also provided a Swedish support services. 97 00:07:28.319 --> 00:07:32.199 Were Faculty and staff and also what we call student success advocates meet with 98 00:07:32.480 --> 00:07:38.600 each other throughout the week in a learning community for fashion, to really understand 99 00:07:38.639 --> 00:07:41.720 what our student struggling with. How did they need to pubet in any type 100 00:07:41.720 --> 00:07:45.519 of way to insure that those students are successful. So that has really become 101 00:07:45.600 --> 00:07:49.199 the model of success that has helped students in two to three years, graduate 102 00:07:49.240 --> 00:07:55.040 and the college you reach still successes of about forty percent of graduation rates. 103 00:07:55.079 --> 00:07:59.160 That's great and I found that I used to do some work with Lumina Foundation 104 00:07:59.240 --> 00:08:03.879 and I know that they had supported with some grants various organizations, and I'm 105 00:08:03.920 --> 00:08:07.680 sure the gates has done as well, but I remember the posse foundation just 106 00:08:07.759 --> 00:08:09.839 out of my memory and there was a lot of a lot that similarity. 107 00:08:09.920 --> 00:08:13.639 That that just this ide of cohort and modeling and I think that we all 108 00:08:13.680 --> 00:08:20.199 know that, you know, we as humans are drawn to community and especially 109 00:08:20.240 --> 00:08:22.639 in times when we're a little bit, you know, not sure of what 110 00:08:22.680 --> 00:08:26.160 we're getting into. I think this is just such a brilliant way to kind 111 00:08:26.160 --> 00:08:33.360 of assure the success of these students, especially students who might be first generation 112 00:08:33.440 --> 00:08:37.200 students, maybe they don't have experience, maybe they're, you know, relying 113 00:08:37.200 --> 00:08:41.200 a lot more on pel grant type of options and really being able to provide 114 00:08:41.200 --> 00:08:46.200 them a community of people that can help them see their successes. And I'm 115 00:08:46.240 --> 00:08:48.879 guessing that's kind of part of that. And don't want to call that secret 116 00:08:48.879 --> 00:08:50.360 sauce, but that has to be a little bit of what what's really added 117 00:08:50.399 --> 00:08:54.559 to your success? Is that true? That is true in one of the 118 00:08:54.639 --> 00:08:58.039 I would say secret sauces, if you will, to use your language. 119 00:08:58.120 --> 00:09:01.600 There is the elw course. So within the first year experience there's a course 120 00:09:01.600 --> 00:09:07.519 that's called the ethnographs of work. Every student is enrolled in that course and 121 00:09:07.559 --> 00:09:11.399 that is what provides the students the experiential learning opportunity. Those students are placed 122 00:09:11.440 --> 00:09:16.159 in internships where they're beginning to think about their careers and we ensured that every 123 00:09:16.200 --> 00:09:22.000 student has an opportunity to really begin to think beyond the government experience. But 124 00:09:22.039 --> 00:09:24.960 where is it that they want to go? What is their end result? 125 00:09:24.000 --> 00:09:28.600 And that has been a course that is really help students to really carve out 126 00:09:28.639 --> 00:09:31.399 and to firm up those ideas around what does career look like for me in 127 00:09:31.440 --> 00:09:35.000 the future? And that has been a popular course. That has really been 128 00:09:35.080 --> 00:09:39.879 more I would say, one of the foundations of our model. That's great. 129 00:09:39.919 --> 00:09:41.840 So that kind of leads us to our next part of the conversation, 130 00:09:43.000 --> 00:09:46.639 is just kind of talking about outcomes. I know that with with Gotman, 131 00:09:46.679 --> 00:09:50.600 you know thirty to forty percentage and outstanding outcome in and of itself, but 132 00:09:50.639 --> 00:09:54.159 we're not talking about just moving students through the gotment experience. Were really committed 133 00:09:54.200 --> 00:09:58.960 to seeing their success in life. Tell me about some of those outcome stories 134 00:09:58.000 --> 00:10:01.679 and how that fits in with your mission in your vision. Awesome. So 135 00:10:01.759 --> 00:10:07.360 government community college has provided and experience that I would almost so say this and 136 00:10:07.440 --> 00:10:11.360 more entrepreneurial in terms of helping students to really think about not just the academic 137 00:10:11.399 --> 00:10:16.759 curriculum, not just the pathways, but really it's a holistic development of the 138 00:10:16.799 --> 00:10:20.120 student. So I met with a student, for example, that is graduated 139 00:10:20.159 --> 00:10:24.639 from the college, Finishes Liberal Arts degree, moved on to a four year 140 00:10:24.639 --> 00:10:28.799 college university, but he discovered that he wanted to be an entrepreneur and what 141 00:10:30.039 --> 00:10:33.240 he credits is that he met with faculty and staff but most importantly, it 142 00:10:33.320 --> 00:10:37.840 was the ethnographies of work course where we play students out in the ecosystem in 143 00:10:37.840 --> 00:10:41.759 New York City, in Manhattan, in these different experiences and he began to 144 00:10:41.799 --> 00:10:46.759 really understand. Yes, certainly the associate's degree in the baccaloriate degree is is 145 00:10:46.799 --> 00:10:50.919 something that he would like to attain, but he discovered that there are entrepreneurial 146 00:10:50.960 --> 00:10:56.440 skills that led him to open up his own coffee shop that is now growing 147 00:10:56.480 --> 00:11:00.639 and he's expanding throughout New York City. So that is the Gutman experience. 148 00:11:00.720 --> 00:11:07.519 So the goutment experience ensures that students have an opportunity to go through that exploration 149 00:11:07.559 --> 00:11:09.799 phase and that is why, again, we have the ADNOGRAPHIES of work. 150 00:11:09.799 --> 00:11:15.120 So when students are placed in those internships, their meeting other executives, they 151 00:11:15.120 --> 00:11:20.000 can begin to really see themselves differently and they have a different experience than maybe 152 00:11:20.039 --> 00:11:24.960 other community college students would have that are not this model, is not something 153 00:11:24.000 --> 00:11:28.360 that is akin to them. Yeah, that sounds that sounds great, because 154 00:11:28.360 --> 00:11:35.919 I think that there is this misunderstanding or maybe unjustly, a stereotype of community 155 00:11:35.960 --> 00:11:39.600 colleges that it seems to me like government is really trying to break that mold 156 00:11:39.639 --> 00:11:43.039 and recognize that, you know, this is a part of a part of 157 00:11:43.039 --> 00:11:46.799 the community and a part of the education journey for so many different types of 158 00:11:46.799 --> 00:11:50.840 students. Absolutely, and as we think about the experience for the student, 159 00:11:50.919 --> 00:11:56.320 we have traditionally serve students who are we and this is very important, seventeen 160 00:11:56.320 --> 00:11:58.679 and eighteen year old, the very traditional age students. Remember earlier, I 161 00:11:58.759 --> 00:12:05.519 mean that our goal was to gradually and dramatically increase graduation rate for the first 162 00:12:05.559 --> 00:12:09.159 time in college students. But as we begin to look to the future, 163 00:12:09.279 --> 00:12:13.159 we also know that there are adult students there what we call disconnect. That 164 00:12:13.200 --> 00:12:16.600 you too also needs government and this government experience and we'll beginning to think about 165 00:12:16.679 --> 00:12:22.039 what do those workforce programs that can support those students? What could those certificate 166 00:12:22.080 --> 00:12:26.960 programs be that we can create in partnership with community based organizations that could also 167 00:12:26.039 --> 00:12:30.960 support that student population as well. So I just see the beauty and the 168 00:12:31.039 --> 00:12:35.159 TAP Istry of now weaving in a traditional age student, as we know of 169 00:12:35.200 --> 00:12:39.480 tradition, other traditional community colleges and the older student into synergy that will come 170 00:12:39.480 --> 00:12:43.720 out of those type of relationships. I think that's great and I think that 171 00:12:43.759 --> 00:12:46.559 goes back a little bit to your example in the story of the the young 172 00:12:46.720 --> 00:12:50.759 man who was with the coffee shops and the entrepreneurs. It was because he 173 00:12:50.840 --> 00:12:56.639 had a multigenerational experience with faculty and staff that kind of opened his eyes up 174 00:12:56.639 --> 00:13:01.240 to some additional things. Imagine what that can be when you have the different 175 00:13:01.240 --> 00:13:05.320 cohorts of younger and, you know, adult students doing this together. I 176 00:13:05.360 --> 00:13:09.960 really think that could really add to the richness of what you said, the 177 00:13:09.960 --> 00:13:13.039 tapestry of the institution. So Bravo. That's very exciting to hear all of 178 00:13:13.080 --> 00:13:16.080 that now. Thank you. Thank you, and you know, I credited 179 00:13:16.200 --> 00:13:20.879 to our our faculty, our staff, all of the great work that they 180 00:13:20.919 --> 00:13:24.320 have led over the last nine years. They are really the real champions in 181 00:13:24.399 --> 00:13:30.759 terms of how our students have really been able to get into this ecosystem and 182 00:13:30.799 --> 00:13:33.559 do well. I mean, you don't know and you don't oftentimes hear of 183 00:13:33.559 --> 00:13:37.960 community college students being full time. So this is something new, is the 184 00:13:39.080 --> 00:13:41.919 innovative, but we are also seeing to prove in success record and we want 185 00:13:41.960 --> 00:13:46.480 to continue this model and to continue to expand it to support students success. 186 00:13:46.519 --> 00:13:52.039 That's great. Dr Johnson, we've, I think, highlighted Gutman, and 187 00:13:52.559 --> 00:13:56.399 love what you've shared with us and I love your energy, I love your 188 00:13:56.480 --> 00:14:01.000 passion and I'm sure that you are a wonderful servant leader there on campus. 189 00:14:01.080 --> 00:14:05.320 If I may ask, is are there any other points or highlights that you 190 00:14:05.320 --> 00:14:09.159 would like to mention on the podcast before we bring the podcast? To a 191 00:14:09.200 --> 00:14:13.919 close? Absolutely so. Again, thank you so much, Troy and Bart 192 00:14:13.960 --> 00:14:18.320 for the the experience and being here. You know, and you mentioned servant 193 00:14:18.399 --> 00:14:20.879 leader, and that is a that is current really who I am, the 194 00:14:20.919 --> 00:14:24.159 work that I do every day is really about improving a lives of our students, 195 00:14:24.320 --> 00:14:28.000 and I like to call our sometimes a characterize it as it's the least 196 00:14:28.039 --> 00:14:33.080 of these. And how can I be very intentional and lead from an equity 197 00:14:33.279 --> 00:14:39.320 minded perspective, and that is what I am looking to do at Gutman Community 198 00:14:39.320 --> 00:14:41.320 College to ensure that, as we look at all of our processes, which 199 00:14:41.360 --> 00:14:46.320 I think is critically important right nowadays, as we've looked at the reckonings of 200 00:14:46.360 --> 00:14:48.720 everything that has happened over the last two and a half years, we as 201 00:14:48.840 --> 00:14:54.120 leaders have to be very intentional to ensure that no student is left behind. 202 00:14:54.159 --> 00:14:58.399 It that we are being able to be very courageous and the initiatives in the 203 00:14:58.440 --> 00:15:03.559 different aspectives were of our students show up and allow them to be the authentic 204 00:15:03.600 --> 00:15:05.200 sales and day and we meet them where they are to help to take them 205 00:15:05.200 --> 00:15:09.039 where we know that they can be. Thank you very much. I'm sure 206 00:15:09.039 --> 00:15:13.679 that there will be others inspired by this conversation like Bart and I are for 207 00:15:13.799 --> 00:15:18.320 those who would like to reach out and connect with you. What would be 208 00:15:18.360 --> 00:15:22.799 the best way for them to do so? Absolutely so. I believe in 209 00:15:22.840 --> 00:15:26.240 the digital age, so certainly what that will load to stay into contact with 210 00:15:26.360 --> 00:15:31.399 me, can follow me on Instagram, at I would say, is Gutman 211 00:15:31.480 --> 00:15:37.600 prayers and that sguttm May in PR Z Gutman praised, and that's Instagram, 212 00:15:37.639 --> 00:15:43.559 that's facebook, and on twitter is Gutman's press CC. Thank you, Dr 213 00:15:43.639 --> 00:15:50.159 Larry Johnson. We appreciate your time that you've given us and I'm sure that 214 00:15:50.200 --> 00:15:56.440 you've inspired others and given others a lot to think about. Bart do you 215 00:15:56.519 --> 00:16:00.200 have any last thoughts before we wrap up the episode? Yeah, I'm really 216 00:16:00.240 --> 00:16:04.600 grateful for Larry being on the call today and then on the podcast. I 217 00:16:04.600 --> 00:16:08.639 think that he brings up some things and I think sometimes, as highed marketers, 218 00:16:08.639 --> 00:16:12.360 whether you're in the community college or whether you're in more of a traditional 219 00:16:12.399 --> 00:16:18.879 college or university, sometimes we forget about those extra touches that I might take 220 00:16:18.919 --> 00:16:23.080 for students to be able to see success. A lot of what Dr Johnson 221 00:16:23.159 --> 00:16:29.159 shared today reminds me of some conversations that we had when Nathan Simpson from the 222 00:16:29.159 --> 00:16:32.919 Gates Foundation was on the on the podcast a few months ago, and actually 223 00:16:33.039 --> 00:16:36.399 nate introduced us to Larry and so I'm grateful for him on that. But 224 00:16:36.480 --> 00:16:40.759 the idea that we work so hard, sometimes as highered marketers, to get 225 00:16:40.840 --> 00:16:44.320 students into the door and then we kind of feel like, okay, our 226 00:16:44.399 --> 00:16:48.080 jobs done. You know, they they're in there, they should succeed now, 227 00:16:48.120 --> 00:16:51.840 because that's that's what happens, is student shows up on campus or shows 228 00:16:51.919 --> 00:16:55.240 up on class and they should just succeed. But I think what I really 229 00:16:55.240 --> 00:16:59.120 like about the gunman model is that we don't take that for granted, and 230 00:16:59.159 --> 00:17:02.679 I don't think any school can afford to take that for granted. We have 231 00:17:02.720 --> 00:17:07.480 to put programs, communications, even marketing, if you would say it that 232 00:17:07.519 --> 00:17:11.599 way, in place to see that student success all all the way through to 233 00:17:11.640 --> 00:17:15.480 the next point of where they need to be, whether it's graduation from your 234 00:17:15.480 --> 00:17:18.680 institution or kind of those first destinations afterwards, if they're going to be going 235 00:17:18.720 --> 00:17:22.200 to, you know, a four year degree after an associatesor your if they're 236 00:17:22.240 --> 00:17:26.319 going to be going to a job or military service or graduate school, whatever 237 00:17:26.359 --> 00:17:30.440 those next destinations are. We want to help prepare them to get that first 238 00:17:30.480 --> 00:17:34.160 choice that they have and to see that succeed. And so I really like 239 00:17:34.279 --> 00:17:40.359 the idea and I really would challenge our listeners on your institution and your campus. 240 00:17:40.359 --> 00:17:44.039 How can you start putting things in place, whether it's community based, 241 00:17:44.279 --> 00:17:47.559 you cohorts, kind of like what Gutman is doing, or if it's just 242 00:17:47.599 --> 00:17:51.519 ways that you're communicating with the students making sure that you really pay attention to 243 00:17:51.559 --> 00:17:56.160 what their needs are for their success. Thank you, Bart, what a 244 00:17:56.160 --> 00:18:00.039 wonderful thought. The close are episode on the hired record, a podcast is 245 00:18:00.039 --> 00:18:06.720 sponsored by Kaylor solutions and education marketing and branding agency and by thing patented, 246 00:18:06.960 --> 00:18:11.359 a marketing, execution, printing and mailing provider of Higher Ed Solutions. On 247 00:18:11.480 --> 00:18:15.920 behalf of Bart Kaylor, my cohost, I'm troy singer. Thank you for 248 00:18:17.000 --> 00:18:22.279 joining us. You've been listening to the Higher Ed Marketer. To ensure that 249 00:18:22.319 --> 00:18:26.839 you never miss an episode, subscribe to the show in your favorite podcast player. 250 00:18:27.240 --> 00:18:30.480 If you're listening with apple PODCASTS, we'd love for you to leave a 251 00:18:30.519 --> 00:18:34.039 quick rating of the show. Simply tap the number of stars you think the 252 00:18:34.079 --> 00:18:37.559 podcast deserves. Until next time,