Transcript
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You were listening to the Higher Ed
Marketer, a podcast geared towards marketing professionals
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in higher education. This show will
tackle all sorts of questions related to student
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recruitment, don'tor relations, marketing trends, new technologies and so much more.
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If you are looking for conversations centered
around where the industry is going, this
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podcast is for you. Let's get
into the show. Welcome to the High
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Reed Marketer podcast, where we have
conversations with higher reed professionals that we admire
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to learn from for you and for
us. I'm Roye singer and I'm here
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with Bart Taylor and we get to
interview one of the people that we follow
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on Linkedin that were so impressed.
He works both in the BEDB space but
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also in the higher marketer space.
So Bart, tell everyone a little bit
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about Dan Chez, Dan Santiz.
Yeah, so Dan Sanchez is is somebody
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that I met recently through a through
another person, and he he does go
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by the Hashtag Dan chazz on on
Linkedin and he's a really fascinating guy.
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He's he made a big impact for
a very small school that I'm aware of.
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Two Small Bible College called Bethany Global
University up in the Minneapolis and and
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then I later learned that he also
did be to be marketing through a podcast
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and actually, full transparency, the
company he's with, sweet fish media,
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produces the highered marketer podcast for us, and so we've been partners with them
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since late last year, and so
it's been great to kind of get to
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know Dan, but also to kind
of know that origin story of the impact
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that he made at a very small
college and how the the incredible growth that
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he was able to do through a
lot of marketing on small budgets. And
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so a lot of what we'll talk
about today is you know what that looked
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like and how that came about.
He is one of the most interesting follows
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that you can have on Linkedin and
we're so excited to have a conversation with
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him. So instead of just talking
about how good he is, let's bring
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him into the conversation. Please help
me welcome Dan Sanchez, director of audience
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growth with sweet fish media and also
previously with Bethley Global University, to the
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Higher Ed Marketer podcast. Dan,
thank you for joining us today. Thank
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you for having me on the show. Our pleasure. If you could give
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us a little bit about your background
and what you currently do to help marketers
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like us, both outside of Higher
Ed but within the be tob space as
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well, certainly so. Currently I
am the director of audience growth for a
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sweet fish media and it's a company
focused on helping be to be brands produced
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podcasts. I'll often just meet with
a lot of customers and talk about how
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to grow a podcast audience specifically.
But before that I was working at a
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higher education institution called Bethany Global University, where I was the marketing director for
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about six years, and I started
as a marketing department of one and grew.
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We together we are able to grow, and it's not just me,
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as always more more than just one
person, but mean the admissions team.
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You know. We're able to triple
the enrollment of the university in a and
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a short amount of time and a
department grew from me to a department of
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about twenty four to twenty five people. Wow. You know, I thought
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I knew you and I follow you
and I've had conversations, but I didn't
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realize that you had the growth at
Bethne international like you did. So thank
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you for sharing that and I must
say that Bart and I utilize sweet fish
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media to produce this podcast. So
we we know your dynamics and we want
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to share it with our other brethren
and Higher Ed Marketing. Bart. Yeah,
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I appreciate you being here, Dan, and I just wanted to I'm
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glad, Troy, you kind of
made the transparency for everybody that we do
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work with sweet fish media. But
I think the reason that we are working
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with sweetfish is kind of an interesting
story, which brings us back to Bethny
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global. I do a lot of
work with small Bible Colleges and small faith
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based institutions and the director of admissions
can fear at Bethany Global University and I
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have been connected and we've attended several
conferences to other and have gotten to know
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each other pretty well through Linkedin and
and I know Ken has a really good
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friend of yours, Dan, and
that's really how the introduction happened, is
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that as I was talking to Ken
about some of his marketing and what was
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going on at Bgu, he kind
of talked about some of the success that
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you guys have had together when you
were at b Gu together, and and
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when I looked you up and saw
that you were with sweetish media, now
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and I started looking into sweetish media
and I saw that, well, it's
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podcast. That's pretty cool, and
I think one thing led to another and
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here we are on episode, you
know, Twenty eight or whatever of our
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podcast, and so so. But
I wanted everybody on those on the show
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to understand that it kind of came
out of Higher Ed and then kind of
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went to the podcasting. Now we're
coming full circle, and so it's it's
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really great to be able to kind
of talk about, you know, now
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that you and I have a relationship
through sweetfish, to be able to talk
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about what you did at Bgu,
because I do think that made such a
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impact and you know some of the
stats that you just talked about. Obviously
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it's not a it's not one person
that does it. It's and depending on
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where people are, there's credit for
a lot of people. There's also,
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you know, divine intervention many times
on these campuses, and so it I
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think it's important to kind of talk
about that. But one of the things
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I wanted to talk about was just
where did you start with? I mean
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you come on, you come on
campus, you know, six, seven
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years ago, I don't know how
long it was when you arrived, but,
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you know, most very small schools. And just to kind of put
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it in context, I mean what's
the what's the enrollment at Bgu? I
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think it's important for people to understand
it's currently at about three sixty, two
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hundred and seventy. Okay, now, that's always kind of going up and
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down. Yeah, yeah, and
that's pretty typical. That's that's pretty typical
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of what I would consider small Bible
colleges. I mean it's a very specific,
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very specific part of Christian higher education, part of a higher education in
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general, but that's a that's a
that's a typical size of some of these
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smaller schools and I think sometimes when
you look at that, and I know
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that we've talked to people from purdue
and University of Kentucky, and this is
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a different type of podcast today,
because, I mean it's one thing when
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you have a student body of fifty
fivezero people. It's another thing when you
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have a student body of three hundred
and sixty. And so the challenges that
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come with going in scale down obviously
comes with the know how much money you
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have to spend and I know a
lot of people get very frustrated, whether
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you're a whether you're a marketing department
at a large school or Marketing Department at
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Small School. I so many times
here. Boy, if we just had
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a little bit more money, we
could do so much more, but you
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didn't have just a little bit more
money. So tell us kind of what
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that was about, Dan, and
how how that kind of informed you and
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what you did about that, because
obviously you didn't just sit by and say,
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Oh, woe is me. I'm
willing to share as many details and
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numbers as I could possibly remember.
I actually was working at an agency that
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I wasn't really happy and when can
the guy you'd mentioned was work, he'd
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got put in charge of marketing and
admissions because he's kind of an operations get
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they're like hey, can you run
a call center before? We just laid
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off the admissions guy year in charge
now, and he's like okay, but
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he's kind of a go get it
kind of person. So he calls one
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of the closest, one of the
closer friends he has that he knows nose
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marketing. And that was me.
But I was twenty six, like I
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wasn't at old, you know,
I was kind of like just starting in
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my career, but I was doing
well in a marketing agency and I just
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had just been inquired by another agency
that was a shopper marketing agency, which
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is like the kind of stuff you
do to sell more package consumer goods at
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like Walmartin grocery stores and stuff.
Not My favorite thing, the direction that
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was heading. So naturally a phone
call turned to, you know, advice,
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turned to paid consulting, turned to
freelance, turned to lots of freelance
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and then I was like okay,
I think, I think I'd like to
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work there full time. So I
had such a good time. So actually
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did the whole website for them and
a little bit of branding work. Not
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a lot, but it's just getting
cleaning things up and helping them get back
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on track, running some ad words, and then I came on full time.
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The budget at the time was probably, it's going to think, somewhere
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around eighty to ninety thousand dollars and
most of that went to Webber, which
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is like a poor schools waited like
outsource financial aid. I think about half
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of it with the Webber. So
there's not much left considering that. And
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that's not including salaries, that's just
including budget. But then you have opera.
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Like saw operational costs in their printing, brochures and advertising. I think
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my advertising budget was of Thirtyzero when
I first started, which just isn't a
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big budget for a school. It
is tiny, but they only had an
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incoming class the year before at a
forty four students, which is like so
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small and even for an Abah school
that's like low. That's like we're not
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accredited yet, we're just starting in
the accreditation process and Abach he's like,
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we don't know if we want to
give you accreditation because your enrollments not looking
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good. They're like yeah, but
if we get accredited enrollment will improve.
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They're like it's like a chicken in
the egg problem, right. But that
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was my task I came in.
But I also saw an opportunity from the
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outside, because they didn't know it, but they actually were sitting on a
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really good position because they're a school
that was highly focused on just one degree
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jet and they only trained Christian missionaries
and they had the way of doing it
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that was kind of unique and I
knew enough for my like working at other
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Christian nonprofits and having that kind of
a background, that there's there's at least
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a few thousand people that are thinking
about becoming in a that are an aspiring
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missionary, like they want to figure
out how to get to the mission field.
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I also knew that there's not really
a clear path to get there.
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Like how does one become a missionary? Exactly, like even if you're listening
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to this and you're you're you're not
a Christian, you're not in that camp,
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like how would you like how do
you think people get there? Like
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do they go to college? Do
they just go to the contact their pastor
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like, what's the steps for that? So I knew there would be a
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market for it. They actually saw
it at the time. Time is it
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was too limited, right, and
that's how a lot of small schools feel
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like, Oh, if only we
had more degree programs, we would attract
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a larger audience. Actually feel like
it's the opposite. By being more focused,
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you can actually create more momentum and
instead of just focusing sometimes, in
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Bethany's case, instead of just focusing
regionally, I went nationally because I knew
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I could just attap try to attract
a very specific kind of person. So,
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with a small budget, we actually
focused at first on just really like
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not branding not even like large strategy
stuff. was just trying to craft the
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right value proposition, trying to get
the right message in front of just the
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right person, which for us,
for the size of our budget and the
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kind of the so it's such a
niche type of person you're trying to look
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for. The only two meetings we
could really find them on, and it's
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still kind of a struggle to this
day, and I'll could talk about that
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later, was Google ad words,
people searching for it. Luckily there was
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some search volume for this. And
facebook. We actually got really lucky that
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right about the time I was considering
facebook adds is right when they started putting
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ads in the new speed and we
took advantage that summer. Like it was
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only a few months after they first
started doing that, and that's when facebook
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ads really started to go crazy.
We split tested things, we use lots
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of creative we try to hone it
in. Run people to a landing page,
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get them to request a brochure and
then, slowly but surely, we
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kind of built out the process for
how to follow up with them in order
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to get them to apply and walk
the rest of the way down the admissions
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funnel. But it was a really
simple step. You're talking one landing page
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and digital ads and then just trying
to craft the message right and trying to
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find the right person. The real
secret sauce, though, was that they
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had a really clear mission and focus
for the school and it was easy to
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tie that focus to the right kind
of person who had a very strong need
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for that kind of thing that wasn't
well represented elsewhere, right. So that
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was the advantage of Bethany and I
I knew it coming in that all I
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had to do is kind of like
dusted off and like figure out how to
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get it in front of the right
people. Not all colleges have, I
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would say, have it that easy. It's not like it was easy.
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It took work, but really clearer
path. Yeah, but I do think
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it's important because I constantly tell people
this because when I asked them, well,
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tell me what's unique about your school, they say, well, we
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have small class sizes, we were
faith based, where you have community.
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I'm like, okay, that that
separates you from, you know, one
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segment of higher education, but how
does it segment you from every other school
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that can say the same thing?
So I always try to really encourage people
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to really think about what are the
distinctives that really we do better than anybody
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else, and whether that is preparing
missionaries, whether that's it was discipleship,
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whether it's just about the way that
you know where they're located, the geography.
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I mean how many? I'm working
with the school right now that you
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know, is literally on the waterfront. I mean they're on a big intercoastal
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water front and you can get in
a boat from their camp buss and go
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out to the Atlantic Ocean. How
many campuses can say that? And so
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we've got it. You've really got
a figure out how to grow where your
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planted, and I think that's really
what you were leading into. Yeah,
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we're in Minnesota, so hard to
advertise that. I play that down a
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lot. I wouldn't say Minnesota,
I would say mini Apolis because it felt
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a little bit more metropolitan, because
people are like, isn't it cold up
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there? Like uh well, you
know, it's only as cold as the
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the kind of jacket you wear it. It's seventy two and worlds right now.
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So weather, just bad, bad
clothes and we'll help you find this
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stuff when you get here. Yeah, yeah, well, tell me a
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little bit about I mean just tactically
and practically. I mean we try to
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be as pragmatic as we can here
on the podcast, but I mean tell
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me a little bit about I mean, obviously you kind of you're new,
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you're going in, you know obviously
Ken as a friend of yours, but
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at the same time you're going in
and saying, Hey, I think we
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need to do this, I think
we need to spend here, I think
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we need to start doing this.
I mean there's obviously some risk that was
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going to be taken because, I
mean, they weren't doing that before.
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And how how did you do that? I guess a lot of people might
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say, okay, I buy what
you're saying, then I can get my
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head wrapped around that. But you
know what, my boss isn't going to
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isn't just going to say, Oh
yeah, let's just start jumping into this.
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Yep, I would try to find
as many unique identifiers as possible and
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I would go hunting for them from
your students over and over again. Like
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I would literally just try to go
to students that are brand new, so
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the the ones that haven't been in
your university and haven't been in doctorate and
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doctrinated yet by why they show up, because they all start to sound the
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same once they've been there a while. So finding people and you could call
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them, like the people that are
planning on coming or they're really close to
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showing up, you could call them, but I find I usually just like
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to talk to them on arrival day
and on campus preview weekend. Those guys
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are gold. And then I asked
him like Oh, like, what special?
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What's special about this place? What
special, like why would you come
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here versus somewhere else? And I
try to look for the common thread of
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what they're talking about. What the
answers they give me are literally wow.
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I start testing out messages when I
has later on in facebook round on landing
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page, where I could split test. Okay, out of the five things
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that they're saying all the time that
I think are actually pretty unique, or
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at lace they're telling me are unique, on which one, which one's the
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top one, which one should I
put as the headline versus the other ones
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are supporting bullets or something like that, and I just test and test to
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figure out which one is the one
that's the most attractive. So every school
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has something going for it. I
mean you're already a school it's not like
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you're starting off as a start up
and you have an unvalidated market. You
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have a market. You just most
schools would do well just to Polish up
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what they have. That's already good
and, like Bart like you were saying,
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sometimes it's the location. Sometimes you're
in Colorado, and what more do
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you need to say? You know, times you're on an ocean, sometimes
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it's the region. Sometimes you're on
an old farm in the mountain somewhere that
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just has a rustic coolness to it. Sometimes you have a specialty program that's
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kind of unique and hitting that as
hard as possible. That's that's usually if
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if other schools talk to me and
a couple of come my way just because
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they want to figure out what Bgu
did to be successful, and this usually
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that I some giving is to help
them find that thing tactically to I've learned
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that there's this term and B to
be that is not at least I have
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I never heard it in higher red
and I never heard it in the nonprofit
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world, called marketing ops. Marketing
OPS is incredibly important. It's something we
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did really, really well at Bgu
and that's one of the reasons why we
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were able to get so much done
on such a small budget. Marketing OPS
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is essentially the evolution of marketing automation. Marketing Automation was the term a couple
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of years ago, but because marketing
automations become so big, because marketing automations
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covered more than just marketing, now
it's turned into marketing operations. I was
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really heavily involved in like the CRM, and actually that the whole crm and
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what the call center uses and the
admissions team even uses all the way up
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until they register as students was heavily
influenced from marketing. In fact, I'm
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the one who picked the CRM and
put it in, actually started building it
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in place, and originally was just
me building out even the workflowes for all
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the call center to like, follow
up with students on. And we used,
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we use, actually use the small
business crm for small schools. You
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can get away with it. You
don't have use popularly for your crm for
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marketing. If you're using something like
Populi, let's be honest. Popular's made
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for student management, right, it's
not made for marketing. So find a
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find a point where you can have
a small business arm that costs way less
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but it's still doable even with the
small, tiny budget. And use it
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because a small business, RM CRM's
and marketing automation platforms are actually highly capable
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of doing very row sophisticated marketing campaigns. Like we used infusion soft and I
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highly recommended infusion soft is wonderful.
It's more it's fairly robust for how much
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you pay for it. But even
something like active campaign can almost do everything
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infusion soft can do an action.
It's arguably a little easier to use.
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Hub spots fine too, but I
find the price tag on up spots substantially
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more u should saw. So it
kind of if you're at the budget where
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like I was at like starting hit
Eightyzero a year. Yeah, it.
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Infusion soft is just fine. You
can always transfer things over later. Yeah,
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and we've been we've come across one
called lead squared, which also is
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is, you know, it's got
that marketing ops in it. It's crm
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and everything, and I've there's a
lot of them out there and I think
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it's just a matter of, you
know, getting beyond the fact that,
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okay, I can't afford slate or
I can't afford, you know, some
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of these big you know giant ones
that you know sales force or other things,
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but they are out there, small
business crms and marketing ops. I
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think is a really good point.
Then you kind of talked a little bit
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about I want to go back at
just for a second on you know,
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when you talked about the social proof, you know, being able to have
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these students come in on preview day
or day one and just kind of give
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you a little bit of the raw
data that you kind of crafted some of
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your messaging. I have to believe
that some of that too, that they
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were providing to you, was either
seeds for content or other elements within the
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marketing program I mean, obviously you
did more than just do messaging and paper
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Click ads, and I know that
you know, following you and some of
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the conversations that we've had, I
know you're a big believer in content marketing.
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Talk a little bit about that,
because you might even kind of reference
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that blog that you and I talked
about at once that you know that you've
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been building out with. I think
it's a different organization, but the idea
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that you're ranking higher on that blog
than maybe some ones that people would expect.
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So that was something that came in
later. I would say the tripling
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of the school mainly, like eighty
percent of that really came off the back
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of like add words, facebook ads
and just a well crafted like conversion right,
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like Very Russell, Br Branson,
Branson Brunson kind of style funnel,
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probably a little nicer than as as
far as like how it looks though,
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direct, direct marketing kind of stuff, but like with a little bit more
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brand and visual emphasis, because we're
talking about young people. So I don't
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want to look to direct marketing.
So that was most of it. But
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the whole time I knew that,
like you don't want to depend only on
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like PPC to drive all your growth, right, because we were like search
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facebook ads were ferrals. I'm like, if we lose facebook ads were in
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trouble and facebook's you know, facebook's
young and kind of reckless in my opinion,
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and honestly, like because of the
stuff apples done. Now that's like
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kind of dying out. Now,
like facebook ads are not as nearly as
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effective as they used to be.
So a couple of years ago we started
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putting an initiative and putting an emphasis
on search engine optimization and I believe blogging
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can be a lot more than search
engine optimization. It could be for social
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it could be to answer frequently ask
questions right. A good blog post about
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it. You know, have good
testimonials for different questions, for different stages
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of the fun funnel, different types
of people. Blog post serve a lot
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of purpose and we did a lot
of those, a lot of the people's
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favorite things. We would craft hold
pages around and hold blog posts around if
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they were coming here because of our
tuition paid program. You right at Bgu
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you don't pay tuition. It's very
unique. Actually. That was I had
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to bury that a little bit in
the funnel because it was a little bit
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too good to be true for some
people. So I had to let them
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discover that on their own because if
I then add they'd be like I don't
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believe you. It's like no,
it's true, you still pay room and
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board, but no, you don't
pay tuition. So we did all that.
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But yes, the SEO did start
to pick up and I actually learned
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Seo from mainly, I can't say
one person, it's really two people,
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but one, one company, one
youtube channel, when I discovered their model
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on how to do search engine optimization, which was kind of antibacklink and really
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just produce the best content for the
this search. Search queries, like our
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SEO game took off and we got
so good at it so fast that we
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did. We were pump publishing a
ton of different blog posts on Bethany Guedu
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to rank for all the missions key
words. But I realized with the team
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of students, I could write blogs
at a rate of ten to twenty articles
338
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a week that were rankworthy. And
because of that we're like, well,
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let's just start a whole new site, still a Bgu site, but it's
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called just disciplecom and we started like
hammering every Christian topic we could possibly find
341
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or think of. Now that site
probably reached two hundred and fifty thousand page
342
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views this last month, or maybe
two hundred and sixty. But and now
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I'm like having a vision to like, Oh, what does it take to
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get a million, because that's where
we're shooting for now. We had,
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we probably we're close to land and
a grant so that I can hire a
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person do nothing but focus on that
website to take it there. That's kind
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of what we've used there and own
to mention the person where I learned Seo
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from and I would recommend anybody who
like, if you want to learn Seo
349
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Yourself. It's they seem like to
just dudes from Idaho figured out that you
350
00:22:37.250 --> 00:22:41.569
can do it without doing any backlinks
or any offsite optimization, and they're called
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income school. It's a youtube channel. They do have a like a fairly
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inexpensive program that they really just teach
bloggers how to rank and how to make
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an income via blogging right and it's
probably the most reliable system I've seen.
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I actually test it on a personal
blog and now my personal blog even gets
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k visits a month on the few
blood post that I've written there. But
356
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if you actually get a writer on
it and start using their methodology, I
357
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even use it as sweet fish.
I even use it for customers now of
358
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sweet fish media who want to figure
out how to craft good blogs that are
359
00:23:11.309 --> 00:23:15.779
rank worthy out of their podcasts.
It's of the utilizing their methodology. They
360
00:23:15.819 --> 00:23:18.779
have a couple of different things that
are unique to them compared to like most
361
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the Seo people out there, and
I find that it's actually just approachable and
362
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easier to implement than all the other
seo crazy stuff that's out there. So
363
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that's been a big deal to try
to offset the traffic that we were depending
364
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on from facebook ads. We're trying
to versify that a bit and we have
365
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a couple different avenues we're doing that
on, like influencer marketing partnerships, but
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building up justiceciple as a massive site
that we could then, you know,
367
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nurture the relationship down to the ones
who want to go on mission trips to
368
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feed into Bgu. That's great.
What was the name of that Youtube Channel
369
00:23:52.240 --> 00:23:56.349
again? Income School? Okay,
income school, thank you, and their
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00:23:56.390 --> 00:24:00.990
websites income schoolcom. It's antastic resource. Great. Well, I think that
371
00:24:02.789 --> 00:24:06.430
obviously this has been a really great
conversation. One question I had and I
372
00:24:06.869 --> 00:24:08.470
know the answer, but I wanted
to kind of make sure that everybody else
373
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understands. You mean, you're you're
a voracious reader and I'm guessing that you
374
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do the same thing not only with
books but also online and with youtube videos
375
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and just you're consuming content all the
time. Tell us a little bit about
376
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that, I mean how how does
that come about, and tell me about
377
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your kind of your methodology on that, because I mean obviously a lot of
378
00:24:26.609 --> 00:24:32.490
what you're doing you have learned on
the job. To say per se from
379
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all these experts. Actually, my
journey didn't start in college. I actually
380
00:24:37.049 --> 00:24:41.920
went right into a Christian internship and
then just worked and then later went to
381
00:24:42.000 --> 00:24:45.160
community college and dropped out because I
just I hated school, which is funny
382
00:24:45.160 --> 00:24:48.599
to say as a higher atte marketer, but I hate knowledge. I later
383
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went back to school, but if
I would have gone to school right out
384
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of high school, I would have
been an artist and if I would have
385
00:24:53.309 --> 00:24:56.549
gone to school two years after gone
to school, I would have been a
386
00:24:56.549 --> 00:24:59.990
graphic designer. So I'm glad actually
waited and worked and found the thing that
387
00:25:00.069 --> 00:25:02.829
I really loved, and I really
love marketing. I don't know what it
388
00:25:02.990 --> 00:25:06.670
is. It's just so flexible.
There's so many applications for it, it's
389
00:25:06.670 --> 00:25:11.740
so helpful, it's so needed.
It's also very profitable, but it's creative,
390
00:25:11.779 --> 00:25:14.299
it's fun, it's different from day. Today I get to work with
391
00:25:14.339 --> 00:25:17.700
people. I get to work with
people on Linkedin all the time and have
392
00:25:17.859 --> 00:25:19.660
podcasts like this with you guys here. It's so much fun. I can't
393
00:25:19.660 --> 00:25:22.170
believe I get paid to do this
every day. You know. So I
394
00:25:22.529 --> 00:25:26.049
love, I fell in love with
marketing and I found that because I hadn't
395
00:25:26.049 --> 00:25:30.170
gone to school. I had to
learn how to learn marketing and it started
396
00:25:30.210 --> 00:25:34.210
with me just asking for book recommendations, reading it and testing out stuff,
397
00:25:34.210 --> 00:25:37.240
and that became kind of the model. I would read a book in the
398
00:25:37.279 --> 00:25:40.359
evening or early mornings and then go
test it out in the day job,
399
00:25:40.400 --> 00:25:42.920
as I was moving into marketing slowly
in my career. Kind of started as
400
00:25:42.960 --> 00:25:48.319
the designer and were worked into web
design and then digital marketing and then just
401
00:25:48.400 --> 00:25:53.109
full on marketing, and I found
that I would just get really excited about
402
00:25:53.109 --> 00:25:56.549
one topic and then hammered as much
as possible and in a short season wake
403
00:25:56.589 --> 00:26:00.390
up really early for a couple of
months in a row, read and then
404
00:26:00.509 --> 00:26:03.829
experiment during the day. And it
was different topics at different times. It
405
00:26:03.950 --> 00:26:07.980
started with like web building websites and
then it went to add words and then
406
00:26:07.019 --> 00:26:11.380
it went to a conversion rate optimization. I started playing around with free tools
407
00:26:11.460 --> 00:26:17.019
there and some cheap paid tools.
I have a background and just working at
408
00:26:17.059 --> 00:26:21.849
nonprofits and startups, which are like
always underfunded, so I never had a
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00:26:21.890 --> 00:26:26.089
lot of money to go and learn
take massive classes or more than maybe maybe,
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00:26:26.089 --> 00:26:30.289
if I was lucky, a thousand
dollar conference, and that's including like
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00:26:30.450 --> 00:26:34.759
travel and stuff. So I never
really had a lot of like expensive resources,
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00:26:34.799 --> 00:26:37.000
but just through books, in the
amount of stuff that's online, you
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00:26:37.039 --> 00:26:41.279
can learn just about anything. I
was also benefit. I would suck dry
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00:26:41.319 --> 00:26:44.519
any meant any boss I had that
knew more than I did, like I
415
00:26:44.559 --> 00:26:47.509
would also like get everything I can, like tell me everything you know,
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00:26:48.390 --> 00:26:52.190
like if they had a specialty in
pr or media or anything. I'd also
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00:26:52.230 --> 00:26:56.390
try to learn everything I could from
each person I work for worked with.
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00:26:56.069 --> 00:26:59.670
So it was just a very voracious
learner, even though I wasn't really a
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00:26:59.750 --> 00:27:02.779
fan of higher ad I did eventually
go back to college and then earn my
420
00:27:02.980 --> 00:27:06.380
BS and marketing in my Mba,
but that's great. It was only after
421
00:27:06.460 --> 00:27:08.819
learning the subjects and then I went
back to school or took the test.
422
00:27:10.859 --> 00:27:15.220
Very good. This has been great, Dan. We into each episode and
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00:27:15.339 --> 00:27:18.369
you've given us so much, but
if there was one piece of advice you
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00:27:18.450 --> 00:27:25.329
would give, maybe a size school
similar to Begu that they could implement right
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00:27:25.410 --> 00:27:29.569
away that you feel that could be
very impactful. What advice would that be?
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00:27:30.119 --> 00:27:32.279
I think they think that made us
successful, as I was able to
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00:27:32.319 --> 00:27:37.200
do a lot with a little because
I didn't outsource much you and if you
428
00:27:37.319 --> 00:27:40.319
have to be really strategic, if
you outsource a little bit, like you
429
00:27:40.480 --> 00:27:44.200
probably only have enough money to outsource
one thing, outsource the thing that you're
430
00:27:44.240 --> 00:27:48.109
least competent in, and then everything
else you kind of have to like learn
431
00:27:48.150 --> 00:27:52.430
or become competent in. So outsource
your your thing that's the hardest for you.
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00:27:52.829 --> 00:27:56.349
That's good, and then the next
probably I'd whatever is like the best,
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00:27:56.630 --> 00:28:00.859
like you're already leaning towards, like
double down on that and learn everything
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00:28:00.859 --> 00:28:03.500
you can about that and then start
a stair step at learn one thing at
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00:28:03.539 --> 00:28:06.859
a time. Like you might not
have enough time to do SEO, but
436
00:28:06.980 --> 00:28:12.210
do you already have a capability of
testing up messaging? And I would get
437
00:28:12.210 --> 00:28:15.690
if you're want to write more and
your kind of already a word smithing kind
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00:28:15.730 --> 00:28:21.009
of person, then you should explore
conversion rate optimization. Is probably the single
439
00:28:21.009 --> 00:28:23.049
biggest thing you can start doing with
your website to increase your leads, you
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00:28:23.130 --> 00:28:26.809
know, and that's where you split
test your even your home page to see
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00:28:26.849 --> 00:28:30.119
which one gets a bigger a better
bounce rate, having running all your ads
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00:28:30.200 --> 00:28:34.400
and things to a single landing page, so you can actually test what you
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00:28:34.480 --> 00:28:37.799
should be saying, because you can
find out and learn faster there what's actually
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00:28:37.839 --> 00:28:41.269
working, then random pages on your
website, if you drive everybody to a
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00:28:41.309 --> 00:28:45.349
singular page with the only thing they
can do is request the brochure, and
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00:28:45.430 --> 00:28:48.869
I do recommend specifically the call to
Action for any higher at institution should be
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00:28:48.910 --> 00:28:52.990
the request the brochure. I've tried
out a bunch of different things. I
448
00:28:52.029 --> 00:28:55.269
don't know what it is. People
like to get the brochure in the mail
449
00:28:55.349 --> 00:28:59.619
and that's just another touch point that
you can like follow up with them with,
450
00:28:59.740 --> 00:29:03.819
but I always ask for email,
phone number, brochure for name,
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00:29:03.819 --> 00:29:07.019
last name, Undergrad Grad and what
their high school graduation did is. I've
452
00:29:07.059 --> 00:29:10.410
worked with a lot of different fields, though. That is the money right
453
00:29:10.450 --> 00:29:12.250
there was for us and that,
if I started at a new school today,
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00:29:12.250 --> 00:29:15.490
those are the exact things I would
ask again, because with that you
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00:29:15.529 --> 00:29:18.210
kind of have enough dated to get
going and then you can figure out the
456
00:29:18.289 --> 00:29:22.529
rest later on. I would also
stop spending money at trade shows. I
457
00:29:22.609 --> 00:29:26.279
don't know, I've not seen one
college it's like, yeah, we're killing
458
00:29:26.319 --> 00:29:27.440
it. Maybe. Okay, I
take it back. I can think of
459
00:29:27.559 --> 00:29:32.039
one college that is killed it with
the trade show and it's only because they're
460
00:29:32.119 --> 00:29:34.839
big. They have a big budget
and they dominate the trade show, not
461
00:29:36.000 --> 00:29:37.910
only with the biggest booth, but
they have all their professors out in the
462
00:29:38.029 --> 00:29:42.950
like in the sessions. And that's
midwestern seminary in Kansas City. I know
463
00:29:44.029 --> 00:29:45.470
they're killing it through that so they
can, they can afford to do a
464
00:29:45.549 --> 00:29:49.829
whole takeover of a conference and get
all their people out there so they can
465
00:29:49.869 --> 00:29:52.819
influence the pastors who are the ones
who recommend where to go for seminary.
466
00:29:53.420 --> 00:29:57.779
But in in formost a beach schools. I feel like you really have to
467
00:29:57.819 --> 00:30:02.140
learn how to move on to digital. I don't I don't understand if you
468
00:30:02.220 --> 00:30:04.339
just do a cost analysis on trade
shows and just show like how much you
469
00:30:04.420 --> 00:30:07.250
spent on it versus how many leads
you get. Then you have your cost
470
00:30:07.289 --> 00:30:14.490
per acquisition for lead and it's usually
outrageous, like just outrageous. Even if
471
00:30:14.529 --> 00:30:18.130
you're bad at facebook adds that it's
even if with this is not great as
472
00:30:18.210 --> 00:30:21.410
facebook ads currently is, you're probably
going to get a better conversion rate than
473
00:30:21.440 --> 00:30:25.079
that, even in the beginning.
You might also try pinterest. Interest is
474
00:30:25.079 --> 00:30:30.000
actually not bad. I think you
just led into the next topic for when
475
00:30:30.039 --> 00:30:33.279
we have you back on the podcast. Thank you so much, Dan,
476
00:30:33.359 --> 00:30:37.269
and I think you're an excellent follow. How do you prefer people to either
477
00:30:37.349 --> 00:30:41.349
contact you or work? Can they
follow you linkedin all day every day.
478
00:30:41.430 --> 00:30:45.710
I'm very active on Linkedin, which
is how the three of US started really
479
00:30:45.190 --> 00:30:52.140
talking right. So go to linkedincom
iron digital marketing. Dan, you'll find
480
00:30:52.140 --> 00:30:55.339
me there. Shoot me a connector
request. I'd love to connect in your
481
00:30:55.380 --> 00:30:56.779
Hashtag, Danchez, I think,
is another one that they could follow.
482
00:30:56.819 --> 00:31:00.579
Dan Chez. Yep, you can
follow the Hashtag. I'm like, I'm
483
00:31:00.660 --> 00:31:06.130
working on DANCHEZCOM. It's coming soon. It's very good. Love it,
484
00:31:06.490 --> 00:31:10.289
love it. Thanks again, Dan. Are Any partying words from you?
485
00:31:10.930 --> 00:31:12.730
Yeah, I just think that I
think a lot of what Dan has talked
486
00:31:12.730 --> 00:31:17.529
about has been so applicable to just
about any size school. I mean,
487
00:31:17.569 --> 00:31:21.480
I think a lot of what he
said was specific to Association of Biblical Higher
488
00:31:21.480 --> 00:31:25.359
Education, the Abah that we've been
referring to, those small Bible schools and
489
00:31:25.400 --> 00:31:29.279
seminaries, but I think a lot
of what Dan said is also applicable to,
490
00:31:29.920 --> 00:31:33.509
you know, a marketing department of
the major university, Public University.
491
00:31:33.549 --> 00:31:37.670
I think there's a lot of things
that figure out what's going on. Test,
492
00:31:37.950 --> 00:31:41.630
test, test, understand your particular
market and I also understand what's distinctive
493
00:31:41.670 --> 00:31:45.349
about you that's going to move the
needle, and I think all those things
494
00:31:45.390 --> 00:31:48.819
are really applicable to just about anyone, and so I would just just really
495
00:31:48.859 --> 00:31:51.099
kind of encourage you to take a
look at that as well as be just
496
00:31:51.220 --> 00:31:55.579
that lifelong learner. I think that
we all know that marketing moves at the
497
00:31:55.619 --> 00:31:59.299
speed of light right now, and
so the more you can learn, the
498
00:31:59.380 --> 00:32:00.690
more you can pay attention and the
more that you can kind of lean in
499
00:32:00.809 --> 00:32:04.289
and kind of see what other people
are talking about. I mean, that's
500
00:32:04.289 --> 00:32:07.970
one of the reasons I really like
to follow Dan on Linkedin with his with
501
00:32:07.130 --> 00:32:10.089
his comments that he's so generous to
do on a daily basis, is that
502
00:32:10.730 --> 00:32:14.849
I'm seeing things that maybe I didn't
know about. I'm learning things that I
503
00:32:14.890 --> 00:32:19.240
didn't understand, and we've got to
do that together these days, because the
504
00:32:19.319 --> 00:32:23.160
idea of being able to either go
take a class on something is those days
505
00:32:23.200 --> 00:32:25.519
are gone, and so we've got
to kind of take control of our own
506
00:32:25.519 --> 00:32:29.880
learning and figure out things and lean
into that. So those are just a
507
00:32:29.920 --> 00:32:31.990
couple of thoughts. I have tried. Thank you, Bart. Well said,
508
00:32:32.190 --> 00:32:37.829
this was an excellent conversation. This
podcast, the High Ed Marketer,
509
00:32:37.190 --> 00:32:43.990
is sponsored by Taylor solutions and education, marketing and branding agency and by think
510
00:32:44.029 --> 00:32:47.339
patent. It a marketing, execution, printing and mailing provider of high it
511
00:32:47.460 --> 00:32:52.940
solutions. On behalf of Bart and
myself, thank you for joining us.
512
00:32:54.460 --> 00:32:59.329
You've been listening to the Higher Ed
Marketer. To ensure that you never miss
513
00:32:59.369 --> 00:33:04.009
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