College access is an issue in this country.
Many potential students simply don't believe higher education is within reach.
It’s this inaccessibility and the lack of awareness of educational opportunities that is one of the leading causes of the declining perception of the value of higher ed.
Sujoy Roy, CEO of VisitDays, is aiming to change that. In this episode, he discusses how his platform strives to bridge the divide between higher education and high schools in more disadvantaged areas of the country.
We discuss:
- The problem of limited access to higher ed for lower socioeconomic populations
- What the team at VisitDays is doing to help overcome the problem
- The benefits of the platform for colleges and universities
- Where the future of higher ed is going
Mentioned during the show:
To hear more interviews like this one, subscribe to Higher Ed Marketer on Apple Podcasts, Spotify, or your preferred podcast platform.
The Higher Ed Marketer podcast is brought to you by Caylor Solutions, an Education Marketing, and Branding Agency.
Transcript
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You are listening to the Higher Ed
Marketer, a podcast geared towards marketing professionals
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in higher education. This show will
tackle all sorts of questions related to student
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recruitment, don'tor relations, marketing trends, new technologies and so much more.
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If you are looking for conversation centered
around where the industry is going, this
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podcast is for you. Let's get
into the show. Welcome to the High
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Ed Marketer podcast. I'm troy singer
and I'm here with my cohost and Newest
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Bangles Fan club member, Bart Taylor, and today we're going to interview s
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joy Roy. He is the CEO
of visit days, and the topic that
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he's going to bring to us as
making communication accessible to more potential students,
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and I think this is something that
he does a very good job of,
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both laying out the problem but then
also some of the solutions that are out
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there to address the problem. I
love this conversation. Yeah, it's really
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good. I think sometimes we talk
about, and I would call back to
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the conversation that we had with with
nate at the Gates Foundation, just about
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accessibility for students. It's such a
such an important topic and higher education and
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I think sometimes as marketers we get
we get kind of focused in on,
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you know, the tyranny of the
urgent and we're really trying to get you
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know, get get the messaging out
and stuff. I think sometimes being able
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to step back and say, are
we really is higher education really accessible to
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the vast majority of students in the
United States who could best benefit from it?
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And I really like the conversation that's
joy leads us through with the idea
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of talking about that. You know
sometimes it might not be, and that
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that's actually challenged him to kind of
create a platform that improves that for for
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students and ultimately then also helps us
as highed marketers to be able to recruit
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some of those students that might not
have been in our in our awareness,
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and I think that with some of
the challenges moving forward, and and see
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joy does a good job of articulating
this, I think looking for these creative
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platforms is going to be important.
Thank you, Bart here's our conversation with
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joy Roy. It's my pleasure to
welcome to joy Roy, who's the CEO
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of visit days, to the High
Ed Marketer podcast. Thank you for being
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willing to be our guest to days
to joy. Thank you for having me,
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Troy. I really appreciate it.
You have agreed to come on and
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talk about the topic of making communication
accessible to more potential students, but before
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we go into it, if you
could just give us a brief background and
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then a both about yourself but then
also visit days, absolutely well. So,
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my name is Hugh Joy Roy.
I'm the founder of visit days.
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I started the the company visit days
approximately a little bit over eight years ago
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and it's been one of the wildest
and most amazing journeys I've ever been on.
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This is an entrepreneur. I have
sort of benefited from this incredible American
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education. As an immigrant, I
have benefited from them the opportunities in this
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country, and my big introduction into
Higher Ed was through my parents, who
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are both professors at institutions in the
US, and I started seeing a gap
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when it came to college access and
being a benefactor of getting an amazing education
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here, I wanted to build a
solution that would help millions of students around
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the world and around the country access
education the way I did, and so
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I started my journey eight years ago
and we're running still strong today. So
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if you can tell us how visit
day's works and how the approach of how
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you approach the problem of limited access
to higher education? Yeah, absolutely so.
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The way we sort of approach it
is we sort of think about,
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well, who does, who has
a lot of access to higher education?
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And when you sort of look into
the lens of those that are going to
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really elite private schools or part of
extremely good, well funded districts and public
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school education in the US, what
you'll notice is that most of the administrators
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in the high schools have direct lines
of communications directly to the college administrators around
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the country at top schools. That
specific access is what what I define as
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college access, which really means that
if you're going to a high school the
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can your counselor quickly make a phone
call and call some of the best universities
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in a flash and have them on
their high school within within minutes or within
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days? And if the answer to
that question is either I don't know or
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know, you're most likely not getting
the type of access other students have,
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and that's how I would categorize it. I would say that if your high
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school counselor can meet can make that
happen for you, you have an incredible
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amount of access and if you don't, that sorts of visit a steps in.
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That's great and I think that I
really liked that. You know,
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what you talked about is that there's
kind of that that idea that there's I
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hate to use the word Elitism,
but there's the idea of being able to
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you know, if you're in the
right place at the right time, in
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the right you know prep school or
right private school, things are opened up
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a little bit more for you and
I like the fact that there's a little
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bit of a equal as or,
you know, equality on visit days.
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You know, you're making a little
bit more accessible for everybody. So I
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think that's really good. Tell us
a little bit about how some of this
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really plays out, just, you
know, in ways that we might not
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be aware of. I mean,
you know, I think there's certain you
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know, probably socio economic plays into
it, gender probably plays into it.
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To tell us little bit about that. Yeah, so I think there's probably
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two to three major themes. I
think we should all in higher red take
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a focus and look at we're noticing
that fear and fear students are going to
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college. That was a big sort
of big news cycle, if you will,
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getting into two thousand and twenty two
beginning of January. Secondary would noticing
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that, with test optional, there's
a lot of discussion on how students are
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going to become seen by most of
the colleges in the country, because most
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call is depend on the sets and
college board to purchase names so they can
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market to most of the students in
the country. So those are the two,
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I think, Major, major shifts
that are happening. There's a decline
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in interest in going to college and
then there's a decline, there's a there's
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a now there's got to be a
new way to find and meet students across
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the country. And in the third
I would say in more associated to the
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first, which is the decline is
unproportionately happening towards males in the US.
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So that's a big area of concern
when you think about what that could possibly
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mean in, you know, five
ten years down the line, from just
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a from a from a socio economic
levels where you know many, many men
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and adults going into college are just
choosing not to not not to pursue higher
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education. And so I think those
are the three themes that we sort of
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take a look at and we noticed
that, by and large, it's getting
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hit in the in the worst districts
in the country. It's getting hit in
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the areas that probably needed the least. Right like right, this is the
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time for them to use education to
pull out of poverty, to increase their
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overall so socioeconomic standards. And so
those are the those are the, I
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think, macro level themes that we're
seeing across the board and what we are
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hoping for, at least what we're
trying to identify is one of the root
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causes of the decline and interest in
going to higher education and going to college
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is the lack of awareness and the
lack or the feeling that it's really out
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of reach. And I think we
don't recognize if you're living in a great
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neighborhood or you have a great high
school, whether it's public school or private
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school, going to be some of
the most elite schools in the country doesn't
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seem very frightening, it doesn't seem
out of reach and you're very well aware
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that it's a very clear possibility for
you and your future. But for most
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people and most children in America it's
just not even something that they're aware of,
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like the fact that they could have
a meeting with the you know,
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the counselor at Harvard or at Princeton. That just doesn't appear as a as
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a possibility to see. It seems
so out of reach, and what we're
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hoping for it visit days is to
bring that type of access directly to the
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decision makers at these institutions, to
really everybody, right, and we think
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that if you can do that and
if you can make admissions less about the
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rejection rate per college but more about
the access and the opportunities that one can
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pursue, I think it would inspire
more and more students, really starting early
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as eighth grade, to see this
as a real option right and see this
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as very attainable and very approachable.
And on the college side, we want
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to give universities a way to meet
students outside of just potentially purchasing names or
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doing the other types of marketing activities
that they're doing. We want them to
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have authentic meetings, authentic ability to
get in front of a group of students
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that they not have even considered.
See. One of the interesting things about
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the test optional piece is that historically, the fact that the set's existed and
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that their average scores at all of
those things are so highly publicized. It
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actually prevented a lot of students to
even think about applying right they didn't even
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think about it. It just seemed
so out of reach or just didn't seem
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like even an option. But I
think with the decline of of I should
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say the the rise of test optionality
across the top institutions around the country,
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there's going to be a whole new
crop of applicants that are going to come
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out to specific institutions that never saw
them before, and what we're hoping with
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us, with our initiatives in our
programs, is to make that meeting far
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more accessible and far more approachable for
both parties. So you've accurately described the
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problem and I love the solutions that
you're trying to get to. If you
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could help us understand how visit days
actually bridges that gap? Sure. So
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what we do is we have approximately
one thousand eight hundred universities that have a
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profile and visit days. That means
that they are able to get their counselors
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to connect their calendars onto our platform. Almost think of us like a booking
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platform. Like you would with with
the health characters, with ZOC DOC,
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or with restaurants with open table where
you can go onlining, you can book
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a reservation right away. Similarly,
we're trying to make all the individuals that
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are the administrators in the college,
College Reps and college administrators at the universities
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around the country accessible. So our
platform has around seventeen to eight united universities
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that can make their counselors accessible.
They can do presentations, they can do
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programming, videos, content that explains
everything that prospective student may need to know
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about the institution, but also the
process in which they can apply, in
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the process in which they will be
measured or the factors in which they will
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be measured. So everything can be
very, very public. And what we
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do is we take those seventeen to
eight united university profiles and the institutions programming
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and we take them to districts.
We provide our software completely free to universe
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up to the districts itself. High
schools, if you're a public and private
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high school in the country, visits
is completely free for you. And the
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way we monetize is that universities that
are participating in specific districts and they want
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their profiles to be available to those
students and their availabilities and all the content.
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Pay US a very small subscription fee
per year to get access to those
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individual districts. Visit days is not
sell leads. We don't have an advertising
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play where purely based on a BDB
business model with the universities that get access
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to the districts that we partner with. I love that. I love that
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model because I think it's students first
and providing a service to the students first.
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You know, we've talked to several
other folks on the High Ed Marketer
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podcast asked to know one that that
that we talked about earlier before we recorded.
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You know, campus tour, campus
visit. They you know with with
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Alex Boylan. We've also talked with, you know, Zeemi. Similar in
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the sense of really having that place
where students can come and find their information,
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find the answers to their questions,
and I love the fact that you
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are really focusing in on those school
districts that might not always be, you
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know, where the students might they
might not have the accessibility that should be
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there. The school districts getting this
for free. It gives that ability to
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everybody in the school district, all
the students and parents and things like that,
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and then monetizing that through the through
the small fee with the colleges.
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I think is really a really good
way to go. Are you finding a
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lot of schools that are finding benefits
in that? I mean certainly, like
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you said earlier, there's a lot
more students that are going to be applying
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and interested in some of these schools
that maybe historically they didn't think that they
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could reach, but now that they've
got this this accessibility, this relationship that
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they can build on this platform that. How does that change things? I
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think that universities are starting to you
have to keep in mind, you know,
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universities have been doing recruitment for the
last maybe fifty to sixteen years the
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same exact way right. So this
is it. We're in a TI tonic
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shift in the way administrators and college
administrators are looking at it. I mean,
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I was just on a call maybe
a few days ago where the VP
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of enrollment at a university that I
work that visit these works with said,
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you know, they've had to make
pivots before, but this has been like
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they've never had to make fast this
level of a pivot in their in their
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business model and their approach in their
entire careers, which have spanned maybe two
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to three decades. So I think
we're still in the beginning of a major
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shift in the way universities are going
to operate in the future. Having said
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that, I think that most universities, especially, I would say, the
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top schools, are really embracing the
fact that they need to they need to
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reach out to the community to find
the right students for their class and they
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need to make the effort to make
sure that this the areas that in which
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they did not have a huge representation
or they don't have a relationship with the
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high school counselor that's making a phone
call and asking them to come to a
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high school visit. You know,
those are the areas that now they have
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the ability, through visit days,
through a virtual platform, to be available
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and to be accessible in a way
that they didn't have to before, and
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it's relatively easy for them. So
we're trying to make sure that a college
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is not overburdened because they're also,
you know, they are also dealing with
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their own staffing issues, they're also
dealing with their own series of sort of
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administrative things that they're trying to adapt
to, and so we're trying to make
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sure that our platform scales well for
them so they can be in more places
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in much shorter period of time and
much lower costs, but at the same
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time we're trying to make sure that
they're finding the types of students that are
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really going to be the future leaders
of tomorrow. I'll give you a good
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example. We also partner like like
we do with the school districts, we
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also partner with CBOS, and one
CBO we recently partnered with was Philadelphia Futures.
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And so Philadelphia Futures, if you're
not aware of them, they're an
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incredible organization. Obviously in Philadelphia they
have approximately there. They're consortium of multiple
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high schools in that in the city
of Philadelphia, and they are a program
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that basically has a hundred percent student
graduation from high school. I think a
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ninety nine percent reticulation from college.
Like these are some of the brightest students
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in the city of Philadelphia and generally
not in great circumstances right and so we
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allow our platform to be completely free
for all CBO so Philadelphia futures signed up
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with visit days and they had an
incredible showing of and then close to a
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hundred universities participating. Close to four
hundred students joined and now are a part
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of the platform. One of the
things that makes our platform different is that
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where year around, so you don't
have to be on a specific day or
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a specific hour to show up,
and so for us, the home model
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is this is a platform that exists
year around. The universities can publish live
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sessions whenever they want, they can
make themselves available throughout the year and so
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students can find them through a trusted
source like the CBO or like their district
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in high school and be able to
use and use the platform whenever they want.
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It's not something that forces them to
have to be on a specific day
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specifically there. They can just use
it whenever to get access. That's great.
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That's great. High and you kind
of touched a little bit on the
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idea of the future and I think
that, yeah, we often have guests
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come on and talk about, okay, you know the future. You Know
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Two thousand and twenty five with the
enrollment cliff. I think a lot of
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people talk about that, talk about
generation Alpha, what's coming there just and
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also just the idea of, like
you said, you know, the news
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feed of the beginning of January as
this idea that is there still value and
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higher education. What do you say
to that? I mean, what?
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What? What? What's your thoughts
about where the future of higher at its
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going? So, I mean,
I'll be honest, as a person,
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from a personal standpoint, I am
a son of immigrants, I am an
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immigrant myself and you know, I've
come being in the United States getting American
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High School Education and college education.
It's it's the greatest gift America has to
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give to its future. It just
is. I mean, do I think
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that the cost of education is out
of control and that needs to be reigned
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in? Absolutely, but this sentiment
that education or higher education is not valuable
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or potentially can be foregone is going
to be at the worst detriment for us
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and US as individuals and as a
country. I mean that is our I
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think that is the biggest competitive advantage
we have and if we look at how
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much the rest of the world is
ramping up their education focus, ramping up
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the focus of higher education, I
think the the sentiment and that which I
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think is proliferated at least more so
in the last five six years, which
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higher education does not matter or is
not as important as it used to be,
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is very dangerous. Do I think
you can get other forms of education
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and doesn't have to be a typical
for your degree? Absolutely. Can you
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do apprenticeships? Can you do trade
schools? Absolutely. I don't think there
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has to be a one size fits
all for all populations, but we as
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a country have to get our next
generation into a form of higher education,
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thinking and knowing that that is valuable, because that's what's going to make us
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as a country stronger and more competitive. That's great. That's great. As
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we wind up to show, are
there any other aspects of visit days that
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we haven't talked about that you would
want to mention before we close? Yeah,
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I think the last thing I would
I would sort of leave everyone with,
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is called like we're right now working
on an incredible effort throughout the state
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of Texas. We are working with
e SC, the Educational Sir Service enters,
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which is which are all the consoortial, all the groupings of all the
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districts in EESC, ten eleven,
and we're expecting most of Texas to be
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running on visit day soon, and
in that effort I have sort of seen
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how much it takes of all the
high school counselors and the college administrators to
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come together to make this work,
and what I would leave off with is
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that this effort is going to really
help the next generation. I think that
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if we can solve and if we
can address this gap in equity and help
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every student in the country and parent
in the country feel like they are welcomed
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into higher education, that it is
not too far away, that the it
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is in their grasp, and we
do it early enough in the in their
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journey through high school and potentially Middle
School, we're going to see a future
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that is brighter and stronger than ever
before, and visit he's is going to
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do everything it can and its power
to make that happen. I'm inspired.
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Thank you very much. See Joy. What would be the best way to
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reach you if one of our listeners
would like to connect, so you can
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email me directly. It's to joy. It's Su joy at visit thesecom.
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That's the easiest way. You can
find me on Linkedin or you can go
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to our website and schedule a call
right on our website. So joy again.
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Thank you for being such a wonderful
guest and letting the world know about
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visit days. Thank you for having
me, Joy Bart. Do you have
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any closing thoughts that you would like
to share? Yeah, I thought that
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sue joy did a great job articulating
some of the challenges that are in higher
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education right now, as well as
what is coming down the pike. I
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think everybody understands that, you know, it's not getting easier to be a
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higher ed marketer or a higher administrator. There's challenges involved in recruiting students and
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with pools shrinking and with, you
know, just the the attitude toward higher
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education slipping and changing in some ways. I really like the fact that there's
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a lot of a lot of thought
and intentionality going into people like sue joy
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and visit days and another ones that
we've talked to. I've really trying to
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address this problem and staying out in
front of it and I think that,
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even even if we take away,
you know, a lot of the culture
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real issues, even things like text
test optional and some things that have come
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out of the pandemic that are just
changing the nature of the way that students
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are accessing and having accessibility to higher
education. I like platforms like visit days
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and how they can bridge that gap
and they can, you know, provide
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resources for those students to be able
to get more information, to be able
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to, you know, get into
those places and start those conversations in those
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relationships. It's it strikes me,
Troy, is that we've had so many
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conversations on the hired marketer podcast about
the importance of relationships, whether it's relationships
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internally with internal teams, marketing teams
with enrollment, marketing teams with development,
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or even if it's just, you
know, admissions counselors with with prospects and
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families, relationships or where it comes
down to. And I love the fact
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that visit days starts to facilitate those
relationships in a way that might not be
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possible for some of these students.
So really appreciate you being on the show
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days. He Joy. It's been
a pleasure, or right, it's been
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my leisure to thank you, barn
in Troy. That brings us to the
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end of the episode. The hired
marketer podcast is sponsored by Calo solutions and
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00:22:07.480 --> 00:22:12.599
education marketing and branding agency and by
Think, patented, a marketing execution company
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00:22:12.680 --> 00:22:21.079
combining personal reason and customization for higher
ed outreach solutions. On behalf of my
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00:22:21.160 --> 00:22:26.440
cohost barred Kaylor. My name is
troy singer. Thanks again for joining us.
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00:22:27.359 --> 00:22:32.279
You've been listening to the higher edeter. To ensure that you never miss
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Until next time,